We live in a small town with no walmart or eye doctors. Had to drive to Northport , got exam chose glasses could not buy them because computer was down. Vision center sent us to Fayette Alabama Vision center to pay for glasses. Got...
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We live in a small town with no walmart or eye doctors. Had to drive to Northport , got exam chose glasses could not buy them because computer was down. Vision center sent us to Fayette Alabama Vision center to pay for glasses. Got to Fayette VIsion center at 2 pm...posted hours are 9am to 7pm .Vision staff was gone to lunch. They say they always take lunch from 1:30 to 2:30 but those hours are not posted anywhere.We stood there for over half an hour waiting. Then Anita the Vision Center manager showed up.told us she's entitled to an hour lunch. No apologies for our wait. Said Brenda was gone and she had no information on our order. She was supposed to have the glasses ready for us, so we did not have numbers on the frames Brenda did not pull them, or write down our order...had to go thru trying in glasses all over again. All and all TERRIBLE SERVICE ! We do NOT recommend !!