I purchased 2 tires for my Lincoln Navigator and had them installed at the Leland, NC Auto & Tire center. I was checked in as scheduled. I picked up my vehicle as notified. I was particularly impressed with the customer care...
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I purchased 2 tires for my Lincoln Navigator and had them installed at the Leland, NC Auto & Tire center. I was checked in as scheduled. I picked up my vehicle as notified. I was particularly impressed with the customer care employee (manager ?) who handled my checkout. I was second in a line of 6 people. He was courteous as he asked for our patience as he was the only one available. He assured us that he would get to us as quick as possible. I believe his name was Cedric. He is a 6 foot tall, or so, heavy set black man. He was calm and carried himself in a professional manner. He was very cordial. He explained some things regarding my tires and the road hazard package that I purchased. All while moving quickly to get to the other customers who were waiting. He really is a credit to Walmart. I hope that you will let him know that customers do notice great service. He deserves to be commended.