I’m writing this review in reference to an extremely disrespectful, hateful & rude pharmacy employee, with dark hair & tattoos, named Jasmine.
I first had the displeasure of dealing with her back in May 2020 on the day I’d been released from a month long stay...
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I’m writing this review in reference to an extremely disrespectful, hateful & rude pharmacy employee, with dark hair & tattoos, named Jasmine.
I first had the displeasure of dealing with her back in May 2020 on the day I’d been released from a month long stay in the hospital which included 2 weeks in critical ICU at Mercy Regional Medical Center in Durango, Colorado. I was hospitalized due to Coronavirus COVID-19-SARS-CoV-2. My elderly mother had to drive directly to East Main Walmart Pharmacy in Farmington, New Mexico from the hospital to pick up my new prescriptions, one being insulin. I was still ill but no longer contagious, I was on oxygen & in a wheel chair when I visited your pharmacy with my mother & I was treated with the utmost disrespect & complete hostility by this Jasmine just as my mother & I had witnessed her treat the person ahead of me!!!
I’ve been using your pharmacy for many, many years & all of my insurance information is in your system so I normally just have to show my proof of ID but on this day, Jasmine asked to see my insurance card which I didn’t have with me so she refused to allow me to have my prescriptions & would not listen to reason or work with me in anyway. She then completely disregarded “social distancing” & told the person behind me to step up to the window so I moved out of the way & Jasmine proceeded to mistreat the next customer the same way!!!
I was absolutely frustrated & exhausted & just wanted to leave but we asked to speak to a supervisor who was out to lunch but due to return in 15 minutes. We waited & when she arrived, we explained what had occurred & she immediately entered my name into the computer & said she’d get my prescriptions ready & that she’d allow my mother to sign for them if I wanted to go wait in my vehicle, which I did. She also wished me well & congratulated me for surviving COVID-19.
Well now it’s a few months later & all of my COVID symptoms have returned & worsened & now include crippling body, leg, feet, arm & shoulder pain. Sadly my mother now has to pick my prescriptions as she did today & more sadly, she was mistreated & disrespected by, guess who? JASMINE!!! My mother returned home extremely upset so I telephoned your pharmacy to complain!!! The employee I spoke to was very empathetic & apologized for the way my mother was treated & she said that she would pray for me to have a speedy recovery & said “God bless you” to me before we ended our conversation. Her compassion was very comforting to me & sincerely appreciated.
It is my wish that Jasmine be given a position in the backroom, behind the scenes, away from customers ESPECIALLY customers who are ill & just trying to get their medication!!! I would also recommend that Jasmine be forced to attend a good etiquette or charm school!!! “Charm School for Dummies” 101.
PS
I would bet money that a couple of your other reviews were written in reference to the one & only JASMINE MONSTER as well. Just saying...