We ordered a cake weeks ago for my son's birthday. Today (morning of the party) we went to pick it up and there was no cake and no cake decorator. Apparently they haven't had a cake decorator there in days and knew that none of...
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We ordered a cake weeks ago for my son's birthday. Today (morning of the party) we went to pick it up and there was no cake and no cake decorator. Apparently they haven't had a cake decorator there in days and knew that none of the cakes ordered for today were going to happen, but no one called to tell us so we could make other arrangements. They first offered to give us a barely decorated cake from the case at a discount price. They finally gave it to us for free so we have something for the party, but if they had told us days ago that they knew it wouldn't have been ready, we would have found another bakery to do the themed (not days old) cake. How disappointing!