Walgreens Pharmacy in Papillion

Friendly staff, very helpful with questions with great explanations. I enjoy them as my Rx pharmacy. Pretty quick with refills, and they are normally spot on about how long it may take to get something refilled or filled. They are also knowledgeable about Rxs that are also available for OTC. Most is just a lesser MG than the Rxs. Their pay savings for people without insurance is very reasonable for prices.

Concerns about Emily Johnson's Performance as a Pharmacist As a recent customer of 71st St. Pharmacy in Papillion, I was disappointed with the service I received from Emily Johnson. Her behavior and actions demonstrated a lack of essential skills and qualities necessary for a pharmacist. Emily Johnson lacks: 1. Patience: She was unwilling to wait for my insurance information, leading to unnecessary complications. 2. Empathy: She showed no understanding or compassion when I was visibly upset, instead gossiping with a coworker. 3. Communication skills: She failed to effectively communicate with me, refusing to listen to my concerns or provide clear solutions. 4. Professionalism: Her tone, language, and behavior were unprofessional, making me feel disrespected and unvalued. To improve, Emily Johnson should: 1. Develop patience and understanding when dealing with customers, especially during stressful situations. 2. Practice active listening and empathy to ensure customers feel heard and supported. 3. Enhance her communication skills to provide clear, concise, and respectful interactions. 4. Maintain a professional demeanor at all times, even in challenging situations. As a pharmacist, Emily Johnson has a critical role in ensuring patients receive proper care and attention. I hope she takes these concerns seriously and works to improve her performance, providing better service to future customers.