Walgreens Lexington

Ordered some photos for my sister that is in a facility in VA. Get home and they messed up 3 of 10 prints. The lady who worked there told me to go back online and resubmit them again and she wouldn't charge me. That's great but when u order online you have to pay the picta fee. I don't have time for all that when I am leaving to go there tomorrow morning. I miss the walmart 1 hour photo when they actually showed them to you before you left to make sure they were good. I'm sorry but there isn't anyway who ever was in charge didn't notice it. Part of my kid's heads are missing in 2 and half of my dad's face in another. If you need photos printed, go somewhere else or do them at home yourself.

This Walgreens is the worst. There pharmacist is rude and rejects filling my pain meds every month. It's ridiculous how she acts about filling my prescription and especially after it's called in by the doctor. I mean if the doctor called it in shouldn't she fill it. It's unreal how she acts and people need there medication. Now she has me laid up unable to go to work cause she refused to fill my meds for four days now and says every month she needs to talk to the doctor. My doctor called last month and now the same thing again this month. She's definitely the reason for this low review 2.6 is generous to say the least. Walgreens please find you a new pharmacist that tries to have better relationships with their customers. I give yall the lowest star until yall solve your problem.

Update: contact corporate I did had my issue fixed within hours. Corporate deserves 100 stars.This Walgreens is the worst. The past 2 days I have called I have been on hold for 10 minutes or more & even got hung up on bc they didn't answer. They just pick up the phone & let it keep ringing. One pharmacist told me I could have my prescription filled the next day & when I called the next day (which is today) they were rude about it & said I couldn't. It's just 1 day early & they don't go by 28 day rule. I know ppl that go to other Walgreens & they can get their pain prescription early every month how is that. I try one time bc I had surgery & the Dr even wrote on the prescription where I could take more a day. Their excuse was that the pharmacist on duty the day before was foreign and don't know the laws. He is South Carolina board certified isn't he. I'm sure he knows the laws. So if you are the foreign pharmacist beware you are working with raciest. I said if that same pharmacist was on duty today I would get my prescription & they said I guess but I'm on duty right now & I'm not dispensing it. Told me to call my Dr & told me good luck with that bc they never have much luck with that Drs office when they have to call. How can a pharmacy be allowed to do things like this? Not to mention the many times they have told me I have picked up a prescription & I have had to argue with them about it. Just for them to say oh I'm sorry we found it in another bin. So by that point they have called me some kind of addict & a liar & my panic attack is starting to sit in & most of the time it's happened it's not even over a medication that's worth stealing. It's something simple like a blood pressure medicine, or the medication I'm given to stay awake. But I'm the bad guy until they find my prescription after watching videos & me then me telling them exactly what prescriptions were picked up. I don't how Walgreens hires their pharmacist & pharmacy technicians but this Walgreens needs to fire them all & start over. I just can't understand why 1 pharmacist can say something is okay to be filled & the other refuse to fill it. They have no compassion at all. I think this will be my last month using this pharmacy. I will tell my Dr to send everything to Publix bc for some reason he is sending 2 of my medications there anyway. I guess he may have been told Walgreens doesn't carry those medications or something. I called to get my refill on a different prescription that they told me would come in on the truck & they should have ready a little after 12. I thought I would give them the benefit of the doubt & called them at 2 after their break. They said they were just now emptying the truck & it will be after 4 B4 it's ready. They do not care if it's medication you need right away. I told them on the phone that this was the 2nd time they have lied to me in 2 days & I would be going to Publix from now on. So I hope upper management knows they are losing money bc of the ppl they hire & I hope they get sued for racism. Find me & I will testify on your behalf. They could have used any other excuse but no he chose to say "he is foreign & don't know our laws". Even if that is true how did he pass the board & why would you employ someone that doesn't know the laws that can get your company sued. Also lately no matter the medication, takes 4 hours to fill. How is that? Walmart 20 mins the most. Unfortunately Walmart does not deal with pain management Drs.

2.6 Stars for this location is probably high. Walgreens should stop putting a store on every corner and invest in some customer service training - for this store especially. I will pick up this prescription and transfer it to WalMart EVEN though it will cost me $40 more a quarter.Customer service as bad as it gets. And it's clear why - It comes from the top down. This store needs new management.The staff doesn't know how to answer the phone, the pharmacist is rude and the pharmacy manager Shay doesn't have a clue how to provide customer service. I have never encountered a store that makes a mistake then stonewalls the way this one did. They refused to acknowledge their mistake much less do ANYTHING to make it right and Shay, the the pharmacy MANAGER, suggested I transfer the prescription somewhere else. Thanks for the advice Shay. I believe I will.Walgreens spends millions on marketing for an employee, a manager no less who is so arrogant and dislikes her job so much she would prefer I go someplace else rather than admit a mistake and, God forbid, be nice. It's mind blowing. 🤯Then today, I call - same piss poor customer service and I start to describe it to, guess who, Shay after she answers. You would think she would apologize, explain how busy they are, promise to do better. You would think. What does Shay do? She HANGS UP ON ME.Seriously Walgreens, this is a manager on your payroll? Is a 2.6 rated store acceptable to you? Have you asked yourself why this might be? Give me a call. I have some thoughts!

Incompetent staff. Don't even bother. They can barely answer the phone or handle a prescription transfer.After moving to a place where Walgreens is the closest pharmacy to me I had to switch my prescription here. I am extremely disappointed after they sent me through the drive-thru twice only to tell me that I had to come in after waiting in line twice through the drive-thru. I ultimately had to pay $70 for prescription that should be less than $5 because of all the hoops I had to go through with signing up for a Walgreens membership card. This was ridiculous and I will be switching pharmacies as soon as I can. Regardless of how far I have to drive it is not worth this terrible system they have going on. The pharmacy tech at the cash register was nice but the supervisor wasn't helpful in helping me get my prescription at a more reasonable price.

This had to be the worst walgreens in SC. I doctor sent a prescription to walgreens Monday morning. I haven't heard anything by late afternoon. I called and spoke to an employee. He said there was an issue with my insurance company. I told him I was using GoodRx coupon. He said ok,and he would get prescription filled Monday night. I went today around 5:30p. Person told my prescription was still not filled. It's sad a person can't get a prescription filled in a timely manner.

I called the Pharmacy. I was put on hold. I think at some point their system transferred me out of the pharmacy into the regular system. I was picked up told please hold...then put on hold. It was picked up to be placed on immediate hold each time and eventually someone picked up, didn't say anything, then hung up. Once again, I don't think this was the pharmacy holding system as their hold line is different. But I'm posting on both areas because if I am on hold with the pharmacy I should not be transferred out to the regular system where they just wind up hanging up on you versus taking the time to answer the call on hold and answer any questions or direct you to the proper area and representative.

My daughter has a painful ear infection. Her doctor called in antibiotics at 10:30am and now at 12:30pm her medication is still not ready. They told us they had just recieved it a little after 11 and to come back. We come back a little after noon and it is still not ready and they try telling us the had just recieved it again. Lady at the window was incredible rude. Unbelievable.

Walgreens call center messed up my order, so my prescription wasn't ready as usual! I had to wait 20min for them to fill it and another 20min to check out! My prescription was delayed and the pharmacy needed nothing from me, just needed to correct the call centers mistake.Adding to the headache, the pharmacy was out of the prescription and I found out when I got there! Lazy and rude staff! This place doesn't even deserve the 2 stars they got!

I had a prescription sent to Orangeburg Walgreens only to find out this pharmacy closes at 6 daily and closed on Sunday. So I had the prescription move to Redbank Walgreens on Saturday afternoon.I was told it would ready in 1hr but I could not pick up till Sunday. Waited in the drive through for 45min so I decided to go inside only to find the prescription has not been filled and could I come back in the afternoon.I live 40 minutes from Redbank and 30 minutes from orangeburg. This company really sucks. I renounce my rewards and will never go back to a Walgreens

I had the best experience at this Walgreens today . My canvas picture just wasn’t coming out right and when it finally did the lady realized they were out of frames for that size , she kindly made me a different one and didn’t change me more that it would’ve been the first time , while waiting for that to get done a man started to creepily harass me & the lady was very alert . After it happened she walked me out to my car for my safety ! Wish I remembered her name to thank her again for being so patient and selfless !

Dear management, I am a long time customer and unfortunately I believe you need to have a discussion about hygiene with your sales clerks. I have been in retail for over 20 years so I know this is an uncomfortable situation. One of your clerks at the front end has terrible hygiene. I thought she had been let go as I hadn't seen her in the past few weeks. However, this is a serious issue.My wife and our granddaughter came into your store back in May on several occasions. One of which we were there to get anti nausea medication. We noticed the front counter girl has a problem with self hygiene. My granddaughter, being a child, noticeably said "That lady stinks!" and proceeded to vomit. We quickly rushed her out the store and attended to the situation.Everything worked out, but we ended up going to another location. Please have a private conversation with this person. And as my wife said privately later "Deodorant is not a 'shower in a can'." It sounds harsh but this girl needs to know how embarrassing this is for her and your business.

Always have to wait on hold for at least 20 to 30 mins to speak to the pharmacy. Have to wait in the drive through for at least 15 mins. Tried to order my prescription was told a time to pick up. wait in the drive thru 15 mins to be told that they didn't have the medicine in stock to come back the next day. Patients need there medication. Should have to wait days for them to stock inventory. This walgreen's terrible.

What is really the point of making everyone set an online appointment for the Covid vaccine if you do not even honor the times!? I set an appointment for 11am arrived 5 mins early but still did not get checked in by the pharmacy until 11:15am. Someone waiting in front of me told the pharmacist she had set one for 11:15 and was seen before me! Seriously!? Just do 1st come 1st serve if that’s the case. And at the time of writing this review I am still waiting to receive my 2nd vaccine. And not once did anyone acknowledge anyone that had been standing in line for over 5 mins with no apology offered for making everyone wait. Thanks for the excellent customer service.

This pharmacy is the worst I’ve have ever dealt with. I have called headquarters twice and reported them because I was in good for 20 plus minutes. They didn’t have one of my medications so they wanted me to drive 30 minutes more to one of their other stores to get it and I said No and called headquarters. The pharmacy staff is lazy, and could care less. I have insurance and they get paid but guess what It’s going to their competitor on the hill !

I am going to have to go to another pharmacy. The app doesn’t work well. Numerous time they told me I have no refills left when I know for a fact I had more. Last three times I have been here they couldn’t find my meds. Staff is decent.Edit: I tried to get a prescription filled here because this is where my dr sent it. It has been 2.5 weeks. I have spoke to 5 people and was told 4 times it would be ready the next day. We are switching to Publix.

I went there today to ship a FedEx package and had no idea what i was doing. I was a little nervous about sending the package because i have never really had to do it before and did not know if i was doing it right. Luckily Desiree was at the counter and answered all my questions perfectly and now I have my package being sent with no worries. AWESOME customer service by that girl!

I just sat on hold for over 30 minutes to speak to the pharmacy on several different occasions. The automatic message repeatedly says "there is ONE caller ahead of you" every time! Must be the same one each time..?? Everyone in the store is rude and unpersonable. The management hides in the office and the employees don't have a clue. Store is dirty and unorganized and always have a long line at the registers. It used to be so much better!

I had a few questions about mailing a FedEx package for Alma who was at the register. She did not lift her eyes off her phone and continued typing as I spoke. When she answered it was very dismissive and almost critical. Horrific customer service skills! I left feeling very small, belittled and angry! Please do better at providing your employees with customer service training and basic treatment of other people!

Oh if you think this Walgreens is bad then surely you haven't paid a visit to the local CVS on s. Lake Blvd!? Also have you tried waiting the two hour waiting time at the Walmart pharmacy!? Let me give you the heads up on the CVS first! I had a total of two perscriptions​ that the pharm tech (she called me) to say come and pick up my meds. I get there and inform the tech that I was there to pick them up. I hadn't noticed that they were closing on a Sunday in about 15 min prior to my arrival but hey that shouldn't be a problem right they are ready for my pick up. So after I give the tech my info she told me to wait a min while she looked it up. During that time I walked two isles down to grab some vitamins. When I come back to the counter the only thing I was getting from them was gates drawn and locked tight! There was one employee sitting and doing some kind of inventory so I asked her what about me!? I was supposed to have been waited on and my name had not been called as is the fashion for them to do more than not these days. This rep tells me oh your meds are at the other store the 24 he one down the road. So I go to them and off the rip I'm told they were filled at the one I was at originally! How's that for customer service eticateNext do I have to explain with Walmarts service? Even if they have 50 reps they are still always going to be the s l o w e s t pharmacy in town! Plus offer 49 of the 50 are rude, have poor higene, and are oblivious too what their job tittle consist of! Lol they may of worked the cat litter area an hour before they hook you up with your script! Meow! Lol

There was only one pharmacist at the drive thru during rush hour on a friday. I was told to come back in 45 minutes to pick up my prescription at 6 pm with a crying baby who is ready to go home after a 5 hour visit at the er and I live 25 minutes away... No thanks, I'll come back tomorrow. Poor service I sat in line for 45 minutes or more.... They need more employee's. I do have to give kudos to the guy at the window, he did try his best to get everyone through fast for being the only one there...

Employees here are just lazy. they were so lazy they refuse to fill my mother's prescription and then they lied about it, claiming her insurance didn't cover it even know she was approved we called ahead. and on average drop off and pick up Time on medicine are longer than cvs.I have no idea how they were ranked higher than every other pharmacy when they're clearly the lowest. Her, me and our entire family are switching back to cvs it's worth driving an extra 4 miles.

Went today to pick up photos, I received a text last night at 10:30 saying they were ready. Went to the photo center the guy sends us to the front and there’s a line almost all the way to the back of the store. We wait in line get up there and the girl has absolutely no clue what she’s doing, took her 10 minutes and she still couldn’t find the pictures. Meanwhile the guy at the photo center comes up to the counter and gets photos for another costumer. We go back to the photo center because the girl at the front said maybe they were back there long story short they were at the front. Half of the people who work at this Walgreens are clueless. Why have the photo pickup at the front when you have a photo center? Bunch of idiots.

My grandson and I were exiting Walgreens on south lake drive in redbank when a suspect in a police chase jumped the curb and almost hit us. HUGE props to the store manager!!! He spoke to everyone inside and outside the store after the suspect was apprehended and made sure they were ok and not in need of anything. He was very curtious and really helped with the anxiety of it all with his personal concern for everyone’s welfare.

This pharmacy is the worst I have dealt with in over 10 years. Too many issues for me to list. Too many clueless pharmacy techs working here. The pharmicist on shift will refuse to talk to you and fix a situation. Terrible pharmacy. You are better off buying your own medicine manufacturing company and making the medicine yourself rather than go here.

They filled a prescription knowing they were not partnered with our insurance company and instead of contacting us before filling it waited til we came in for pick up....my son had just had surgery...by the time we got everything straightened out we spent nearly an hour there. Also, the pharmacy tech that waited on us was very rude because I made the remark that instead of assuming they should have called!!

I came to Walgreen's in Red Bank, SC off south lake Dr to print a picture. This was my first ever printing out a photo off my phone and this photo meant the world to me. It was of my sin Brandon sleeping with his 10 month old hugging her.I received this photo through messenger so it wasn't off my camera. Anyway bc it wasn't in my gallery we had so much trouble trying to get this photo printed and for about thirty minutes .The manager on duty Sunday on December 7, 2018 showed no interest in helping infact he was a little short in say "if it's not there on our computer can't print it. 'Well to say the least my heart started to break. This photo , I had to have. Thank God I went to Walgreen's bc Toti an employee that was helping was way more determine to get this pic and she went so far out of her way and she did it . Not only did she get my photo to print she knew they had a coupon for 30% off . She was wonderful. Thanks so much Toti for you kind and determined heart... I'll never for get how she made me feel by knowing how much I wanted this photo in a frame.. Walgreen's you got one special employee. Thanks again, Lisa and Marshall ...