Walgreens in Inwood

Never had a bad experience here. The pharma's know mine and my wifes names, greet us with smiles each time, and are very friendly and helpful anytime we have an issue. The frontline cashiers are also just as smiling and approachable, and always willing to help.

I don't know what it is about most Walgreens how they train their cashiers and pharmacists but most of them seem pretty generic and don't really smile and seem to be bothered at your dare spend your money. Haven't said that Kaitlin did not fit this mold She was very nice Said thank you have a great day and smiled!😊 Walgreens if you reading this you need to go retrain most of your employees because they are not that sociable and this is not for this store this is for all the other stores I've been going to over the years You seem to have lost customer service.

I have had excellent experiences 20+ times with this pharmacy since I switched from the one across the street. The staff answers the phone instantly with patience and kindness, the drive thru line moves very quickly, and everyone has been delightful. I was getting calls to see if I had any questions about new medications, but I asked to be taken off the list for that because I don’t need that service. My only objection is that the pills sometimes look different. I can tell it’s the right medication in the right dose, but it would give me more peace of mind if refills always looked the same. I haven’t mentioned it to them. I’m very grateful for this pharmacy.

I would say don't depend on the pharmacist to be on duty at this Walgreen's. I need my prescribed meds for medical issues and every time you stop in the pharmacist is out and cannot fill your meds this is terrible. I bet walmart has a pharmacist on duty at all times

This Walgreens has hours only convenient to THEM, NOT their customers. 9-5:30, while we all work, and CLOSED ALL WEEKEND! When the hell is the working person supposed to pick up their prescriptions?!! They are consistently out of my regular prescriptions, tell me the warehouse doesn’t have any and they don’t know when they can get any in. Don’t make any effort to follow up. Have told me numerous times to go to another pharmacy, a competitor or another Walgreens, to get what I need. I’ve had it, I’ve been using them for a year and I am done!

I have been buying wipes in there for 3 years normally enough to reach $50 so I can get the $10 cash reward . This time it a0dded up to 49.50 so I asked them to return so I can get 1 more. Young man did nit know what he was doing called the head manager over only to be talked down to. Then after deciding the young man did it wrong manager tells me I can't buy that many, there a limit but there is mo sign saying that. Yet there is a sign saying " limit on baby formula". I shop at other Walgreens abs I have never had an issue. This is not my first bad experience just would like everyone to know this inwwod walgreens has bad service. I wanted my money back.!!I only left 1 star because it would not let me post I'f I didn't push the 1 . I think no stars are appropriate.

Really can't wait to switch pharmacies, this is one of the worst ones. You should change your online hours or post your store hours. And then maybe get there before 5mins before opening so then the orders for prescriptions can come through. This place gets backed up so quick and this is one reason.

Looks like my review was deleted, so I’m leaving it again. I’ve used other Walgreens locations for years with no issues, until I moved to this area and started using this one. I cannot come into the store due to my health so I pick up my prescriptions at the window. When I went to pick up my prescriptions yesterday (that I had to leave work early for, because they have their hours exceedingly and inconveniently shortened with no explanation as to why), I waited in line for at least 10-15 minutes. No big deal, I’ve waited before. There was only one other car behind me. I get up to the window, and ask to pick up my prescriptions and tell her I have GoodRx to help with my prescriptions. I have used GoodRx in the drive through before. The woman refused to do it and said I had to come inside - she’d have a “line wrapping around the building.” I have done this before and even picking up multiple prescriptions it has only taken clerks all of five minutes. I have waited behind people for much, much longer. She was unnecessarily rude about it, acting like I was the problem, and me needing to do this was the biggest inconvenience she’s ever had to encounter. At the end of this encounter, I still only had one car behind me. I just left, parked, and called to have my scripts transferred to another pharmacy chain. Very disappointing to see such a lack of customer service from a company where that seems to be the cornerstone. I’d like to return to a Walgreens as I’ve loved using them in the past, but it won’t be this one.

The store manager Brad is a complete joke. I ordered for curbside pick up, the item was out of stock and I was still charged for it. He was rude and disrespectful. Told me to take the refund up with my bank. I work in retail and try to be …

I use to go here for my RX, and to shop, but the most recent experience reminded me not to return there. So many bad experiences including most recent with a vey RUDE manger there in Inwood WV location is the main reason I will not return, …

The manager John Hays repeatly gave excuses of how he couldn't refund a scamed visa card and continued to be rude to my mother I had to step in and let him know not to disrespct her leading to the point to him aguring with a 15 year old …