Walgreens in Council Bluffs

This has always been my favorite Walgreens of all time. Like they are great with their customer service. Even if I was having a bad day, they seem to really even out that frustration that comes with pharmaceutical and shopping experience. *****I want to base this review solely. On the wonderful lady in cosmetics, she was amazing!!! She is super friendly. She was kind and loving to not just me by complimenting me and encouraging but also to my daughter, by talking to her and playing with her a little bit while I was standing there. Which was nice? Because when you're talking to somebody and a child feels ignored it makes talk or asking questions that much harder. She seemed very genuine and caring. She was knowledgeable. I asked her questions about moisturizer. And serum and we got on to many conversations in a short amount of time about-face, wash and makeup and fine lines and wrinkles. And she gave me advice based off her knowledge and probably life experience. She was so friendly and pleasant to communicate with . Which is very beneficial for the store because it was very attracting, like I could have probably talked to her for hours. That's how wonderful she was. And then. She did ask me (because I had a baby and was struggling.) She was asking me if I needed help. She brought me a little basket to put my items in because there was no room in the cart due to the car seat.And she was just amazing like I truly think she should get a raise Because she was kind, she knew her stuff. She answered my questions the best she could, she upsold items. She had a smile on her face the whole time. I couldn't be happier with my experience with the lady in cosmetics. I didnt catch her name but she has been there for years. And then I stopped near her register when I was leaving kind of to say bye and I was complaining a little bit about the money that I spent because I spent a lot. She told me that I deserved it and it's OK to spend money. Sometimes she just was encouraging even after me. Feeling bad about spending money on myself. Cause as mom's we do that and she gave me a small Walgreens gift and call. It's medics and explained all the items in this little gift. Bad and honestly it made it all worth it. Because you know when we get something free. It makes us feel like it's OK to spend money and I think that in itself that she went out of her way to help me feel better about how buying. So for myself like what a wonderful woman in general like. I am in awe over her customer service and friendliness.And just her as a person I know.I'm ranting about this but I am really amazed just because customer service isn't The same that it used to be in general in the world. So when I get customer service like this? I really need to elimthat because that's the kind of customer service we need. That's just the kind of person you want in your life period because it just brightens in your day.

My experience at this Walgreen's was extremely positive. I mentioned a flu shot offhand in the drive through. The pharmacy tech overheard me and offered to start the process before I even went inside. She was very courteously efficient. The pharmacist who gave me my shot was excellent! I hate needles but he was understanding and quick. Discomfort was minimal.

I visited the store and the staff last night were great people. I used my balance rewards card and bout 7 toys for $25. I had a great experience. The workers stock as I shop and they answer questions and are witty funny people. The store was clean and well organized. I will visit again soon. Repeat customer. Amy osmers

The Pharmacy at this store is fabulous. I recently moved and walking into another Walgreens and being treated terribly made it even more clear how great this pharmacy is compare to others. I wish I had a Walgreen's store and pharmacy like this in my new state.

This is definitely a top notch place to visit for whatever you need. We've been doing business here since we moved to Iowa five years ago. The staff are fun and helpful and the pharmacists are both professional and trustworthy. I won't be going anywhere else!