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Walgreens in Brooklyn

1.7 (331)

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Walgreens is a drug store in Brooklyn, NY.

Walgreens Review Summary

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1.7

(331 Reviews)

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Chelsea Romero -Google user

6 years ago

Prices are really high here, for some reason. Emergen-C, for example is a good five dollars more than pretty much any online retailer. Forget about buying things like personal wipes here, they twice as expensive than a store like Harmon Face Values. I saw another...Read More

C. M. -Google user

2 years ago

The checkout line was Extremely Long. It stretched all the way from Aisle 4 to Aisle 10. I saw 2 people walking around on the floor fixing the shelves, one stocking up snacks, one older man walking around with a machine doing floors. The...Read More

Meghan Castellano -Google user

3 years ago

Have previously waited in line, in person, for an hour to be told the RX that was sent in for me the LAST WEEK still wasn’t ready and that I’d have to wait another 15-30min for it to be filled. Thought maybe it was a...Read More

MRS SANDRA SINCLAIR -Google user

a year ago

No Review Text

Alex F -Google user

4 months ago

Unless you have an entire afternoon to stand on line in mystery and confusion, avoid getting your medication here.I use this pharmacy, and If I walk in and see even a single human being on line, or even being helped, I walk out. They take...Read More

Manda -Google user

3 months ago

AVOID AT ALL COSTS!I’m sure it’s an understaffing issue, because the employees seem nice, but this pharmacy is truly a hellish experience.I wouldn’t recommend calling in a script here unless you’re looking for a reason to stand around for hours and cry on a Monday...Read More

Elizabeth Ittan -Google user

6 months ago

I wish there was something lower than 1 star for this sad excuse of an establishment. Every single time I have needed a prescription, they don’t have it ready. You need to call them to remind them to have it ready instead of doing their...Read More

Kelly McCarthy -Google user

6 months ago

You ever experience a place so poorly managed that you’re almost impressed at bad it is? That’s this Walgreens. I’ve never seen this level of unprofessionalism in a national chain before lmao like especially considering how busy the neighborhood is too. I never do negative...Read More

Zach Zanghi -Google user

a year ago

EDIT: The one saving grace of this store is someone who works the pharmacy by the name of Grey. She went above and beyond to help me when I had an issue recently.If I could leave less than 1 star I would.The number of...Read More

op cup -Google user

9 months ago

Terrible customer service at all levels!!!If they tried to be as bad it would be an effort to make it to this level.Pharmacy doesn’t have info up to date, so there is a high chance to come and then to tell you that info online...Read More

Georgina Arroyo -Google user

a year ago

The pharmacy here is horrible and worst of all they act like they could not care less when they are messing with peoples medication schedules. I went in to pick up a prescription that said it would be ready in 1 hour. I was told...Read More

Ciara Andino -Google user

11 months ago

Worst pharmacy in all of Brooklyn- rude staff, long wait times, not helpful or receptive at all. They never pick up the phone and if they do it’s to hang up on you. When you go in person expect to be there for over an...Read More

Penelope Rose -Google user

a year ago

If I could give this less than one star, I would. This is the worst run Walgreens I’ve ever been to. There is constantly a line down the aisles for the pharmacy. They never have your prescription ready when they say it’s done. It takes...Read More

Peter McIndoe -Google user

a year ago

trust the other reviews. this place will never have your prescriptions ready. they will never answer your calls. it will always take you an hour to get the through the line.whoever is managing this place needs to be fired as soon as possible. absolutely unbelievable

Alexander Bedrossian -Google user

10 months ago

Pharmacy is a joke. The guy working the front desk might have a single digit IQ. Homie couldn’t figure out how to remove a staple from a piece of paper. The coworker looked him like he was on the spectrum and then ripped the staple...Read More

William Lewis -Google user

a year ago

By far the worst Walgreens I’ve ever used. Each month, I send in my refill. After two or three days, it’s still not filled. I call for an update, and after waiting on hold for 30-60 minutes, I’m told the same thing: it will be...Read More

Christina Carney -Google user

a year ago

The worst pharmacy. They never have your rx ready even after it was sent in over 24 hours ago, the lines are ridiculous, employees are rude and dismissive and don’t get me started on the HIPAA violations! One of your staff printed out a sheet...Read More

Harrison Britt -Google user

2 years ago

This pharmacy is the most incompetent, poorly staffed and horrible pharmacy I’ve been to in my 10+ years of living in New York. Please do not send your prescriptions here. You go and they never have your medications ready. They tell you to come back...Read More

Anja Luss -Google user

2 years ago

It couldn’t be much worse. I don’t know if it’s because they’re understaffed.. or the staff works abnormally slowly but you can easily expect to wait an hour in line + another half hour while they put together the prescription that has been “ready for...Read More

Angelica Liu -Google user

2 years ago

The last 3 times I’ve come to pick up a prescription that was supposedly ready, I’ve had to wait over an hour. I’ve even followed the instructions some of the signage around the pharmacy to help the staff and avoid the wait, but if you...Read More

Cole Sweetwood -Google user

a year ago

If it wasn’t for such an essential service like filling prescriptions, it would almost be funny how bad the service is here. In the slim chance you arrive without there being a 30-40 minute line, 9 times out of 10 they “haven’t received the prescription...Read More

Addie Farr -Google user

10 months ago

Messed up my photo order, went back to get the reprint two days later, still messed up. This is after I told them the card was for a wedding.Go somewhere else for photo needs, they don't care to even try to do a good job.

Corinn Williams -Google user

3 years ago

Hands down the worst run pharmacy I've ever used in my life. Long wait times, out of stock medications (that they only tell you are out of stock after you get to the store on the day you receive the "ready" notification and wait in...Read More

Kenny C -Google user

a year ago

This is by far the worse pharmacy in this area been living here since 2009 and this place has been the same. Theres always long lines and they never have enough workers. I always have to wait for my meds even after they tell you...Read More

Bryan Paternoster -Google user

2 years ago

This place is an absolute embarrassment. The employees are great, clearly management is just running them into the ground. I waited an HOUR just ON LINE to find out if my prescription is ready. Behind multiple elderly people who also waited an hour. Has management...Read More

Sam Lauterbach -Google user

a year ago

The pharmacists here actively want you to suffer miserably for as long as possible without your medications. If you’re ever able to get through to a pharmacist on the phone they IMMEDIATELY HANG UP ON YOU! Go anywhere else to fill prescriptions I beg you,...Read More

Sarah Carlson -Google user

2 years ago

Every single time I come to this pharmacy, there is an issue. The line moves incredibly slowly, and I have to call the pharmacy and speak to someone several times for my prescription to be filled. The pharmacy is often out of stock of...Read More

Amanda Williams -Google user

2 years ago

If I could leave 0 or negative stars, I would. This pharmacy should be shut down, overhauled and reopened with completely different staff, management, and systems. I have never encountered such a gross disregard for customer service. It is absolutely beyond frustrating that there are...Read More

Amanda Ortiz -Google user

6 years ago

Pharmacy staff have a lot to learn about customer service. I was sent there from urgent care with eye issues and in severe pain. It was quiet and I was told the wait was 40 min with a attitude. I get that obviously it won't...Read More

Breakfast Tacos -Google user

2 years ago

Honestly the worst pharmacy experience I've ever had. Can walgreens give their employees there more resources or staffing? I legit dread going there. My prescriptions are never ready when I'm told they are, sometimes it's out of stock all together.. you find this out after...Read More

Elvan Ziyalan -Google user

2 years ago

This is my only neighborhood pharmacy that offers health appointments so I’ve had to go here many times. The selection is just ok and a lot of things are not kept in stock, even though the employees are always knowledgeable and helpful.The major problem with...Read More

bryan godfrey -Google user

2 years ago

There’s not an excuse good enough for why the line for the pharmacy is so slow. It takes over an hour every single time you go regardless of the time or day despite there only being a few people in line ahead of you. Profoundly...Read More

Nayda Rivera -Google user

a year ago

Never enough ppl at registers and not over the top helpful and cannot count on being provided with a bag for goods nor a purchase with a smile. I do not believe staff is properly trained and store poorly managed for quite sometime now. They...Read More

Matthew Orr -Google user

2 years ago

They’ve literally just given up on filling prescriptions. Only come here if you wanna wait an hour in line to then demand they finally fill an order and then wait another hour to do it. If you don’t do that, it’ll never get filled. Literally...Read More

Frank Walsh -Google user

3 years ago

I live very close to this Walgreens so I frequent it out of convenience but the problems I constantly deal with are making me reconsider how convenient it actually is. There is ALWAYS ALWAYS ALWAYS a long line at this place because it is severely...Read More

Lacey Dalkas -Google user

3 years ago

They just tell you your prescription is not ready no matter what the actual status is. I waited there for 2 hours for my prescription I kept asking and they didn’t get it ready until I was visibly upset and I never get upset at...Read More

Mari4U -Google user

3 years ago

This is the most worst experience I ever had with pharmacy with patients. I can never get through. The phone always seems to be off the hook or they just do not pick up !!! I’m literally dying in my bed needing my...Read More

Tia Carr -Google user

2 years ago

It’s one thing to have everything from deodorant and soap to eyeliner and nail polish locked up, but it’s another to be understaffed with employees who have an attitude about unlocking them! Everything you might want to just pop in and grab is locked. You...Read More

David Eldridge -Google user

5 years ago

This another review about the pharmacy. When it was a rite aid it was super fast. Like it was hardly a chore. Now that it’s a Walgreens they are so disorganized and it takes so long. The staff is the same and you can tell...Read More

Joshua Espinoza -Google user

4 years ago

Truly the worst pharmaceutical experience ever. Staff is incredibly rude, incompetent, and unhelpful. They had my medicine on Monday but when they rejected my health insurance I went home to acquire and confirm a GOODRX coupon. When I come back not only do they reject...Read More

Dee -Google user

2 years ago

Do you love waiting in line? Do you love walking around garbage to enter establishments? Are you a big fan of waiting for the one employee available to unlock every item you’re trying to purchase? Look no further than your Knickerbocker Walgreens!In all honesty this...Read More

Yuta Saito -Google user

2 years ago

Didn’t fully believe the reviews on how slow this pharmacy is but after coming here twice, I’m a believer. Truly mind boggling why having three people in front of you in line equates to waiting over 30 minutes. I’m not sure if it’s their systems...Read More

Adam Thomas -Google user

3 years ago

Lazy workers. I go in to buy adhesive strips and wait on the line for 15 minutes and the cashier could not call for another person for some strange reason, it wasn't until his coworker called someone on the loud speaker to finally come and...Read More

stacie johnson -Google user

3 months ago

This Walgreens location is terrible. Everything is locked up, but there are little to no staff to help get items. When they re-stock the shelves, they do the whole store at once, making it impossible to walk through the isles, let alone shop for items...Read More

R C -Google user

2 years ago

Absolutely wonderful if you want to spend 9 hours waiting in line, with just one person serving, 4 other staff members moping around laughing at how long the line is, and then genuinely being treated like dog dirt by all the employees. Whoever manages this...Read More

Drew Christien -Google user

4 years ago

Despite this now being a Walgreens, it's become even worse. This is the most understaffed store, perhaps the worst store in Brooklyn. You'll be lucky to see more than one employee at a time—and when all of your drug store needs like bath products are...Read More

RomskyV -Google user

a year ago

I came here to pick up my fedex package. The credit card and scanning system is off line. The person in charge will not give me my package even though I explained that I have a flight to catch. She told me that I have...Read More

Richard Ramirez -Google user

2 years ago

0 Stars for this one. SMH, absolutely horrible experience. Staff were absolutely disgusting, and lazy. I had an appointment and i came in and as i went to check in the girl behind the counter started screaming at me that she doesn't want to give...Read More

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Walgreens in Brooklyn

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Walgreens Review Summary

Reviews & Ratings

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Features

Service options

Accessibility

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Walgreens in Brooklyn

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About

Walgreens Review Summary

Reviews & Ratings

Leave a Review

Features

Service options

Accessibility

Offerings

Planning

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