We have used West Suburban Limo a few times and I have always been so impressed with their customer service, from booking, to dispatch, to the driver, it is always exceptional! The drivers are always early or on time, the cars are always clean, and...
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We have used West Suburban Limo a few times and I have always been so impressed with their customer service, from booking, to dispatch, to the driver, it is always exceptional! The drivers are always early or on time, the cars are always clean, and everyone is so professional and kind. If you have questions or concerns, someone is booking will answer you right away. Most recently, I made the embarrassing mistake of booking our airport pickup on the wrong date and I didn’t realize it until we landed at O’Hare after being on the plane for 14 hours with our 1 year old and 3 year old! I immediately called West Suburban when we landed and they were able to fix my mistake and we had a driver waiting for us after we collected our bags. I’m so thankful for their patience, professionalism and being so accommodating and understanding (Thank you Mike in dispatch!) I highly recommend this exceptional and reliable business.