Do not recommend. We coordinated several rides with Solid Dream with clients and our company experienced a variety of issues: lost reservation, wrong reservation, dropped off at wrong location, rude drivers and damaged bag. Customer service was very unpleasant. As if that...
Read MoreDo not recommend. We coordinated several rides with Solid Dream with clients and our company experienced a variety of issues: lost reservation, wrong reservation, dropped off at wrong location, rude drivers and damaged bag. Customer service was very unpleasant. As if that wasn't enough to make us blacklist Solid Dream, we ran into another issue in reconciling their charges. They charge a $1 holding fee when we booked reservations and then the rest after it is completed. The receipts they provided do not show this break out of the $1, b/c to them it all rolls into the final at the end. So now we have multiple $1 charges and and no itemized receipts, which is required per our company policy. We talked to multiple people, all of them unhelpful and rude, some even hung up on us.
Took a chance on using a smaller company and regret it 1000%
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