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Port City Taxi, Inc. in Wilmington

3.5 (321)

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(910) 762-5230 Direction Reviews

About

Welcome to Port City Taxi, Inc., your trusted taxi service provider in Wilmington, NC. Located conveniently at 2027 Carolina Beach Rd, we are dedicated to offering reliable and efficient transportation solutions. Our commitment to customer satisfaction and high-quality service makes us a preferred choice in the area. At Port City Taxi, Inc., we understand the importance of timely and safe travel. Our drivers are professional, courteous, and well-trained, ensuring that your journey with us is comfortable and secure. Whether you are heading to the airport, an important meeting, or just exploring the city, you can count on us to get you there on time. Our services are designed to cater to a wide variety of needs and occasions. We offer round-the-clock service, making us available whenever you need a ride. Our fleet is well-maintained and equipped with the latest technology to provide a smooth and pleasant experience. Customers have consistently appreciated our services, often noting our reliability and the professionalism of our staff. We strive to maintain these standards and continuously improve to serve you better. Choose Port City Taxi, Inc. for all your transportation needs in Wilmington, NC. We are here to help you reach your destination with ease and comfort. Contact us today and experience a ride worth remembering!

Port City Taxi, Inc. Review Summary

The summary was generated by AI, based on reviews.

Port City Taxi, Inc. is known for its prompt and reliable taxi services, with drivers who are courteous and knowledgeable. Customers appreciate the clean vehicles and fair pricing. Some reviews mention occasional wait times during busy hours, but overall, riders are satisfied with the convenience and professionalism offered. The company is a solid choice for local transportation, especially for those looking for a dependable ride without hassle.

Review Rating Chart

Google: 4.1/5

Yelp: 3.5/5

Facebook: 4.0/5

Tripadvisor: 4.0/5

Yellow Pages: 3.8/5

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3.5

(321 Reviews)

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Madeline Langley -Google user

6 months ago

This is Madeline Langley. It is 4 a.m. July 6, 2024. Port City Taxi and Yellow Cab in Wilmington, N.C. is the worst Cab company by far that I have ever experienced. Not only did I have to wait...Read More

Beckham Ferris -Google user

3 months ago

Don’t ID me for my debit card for a 7 dollar ride and then interrogate me for 10 minutes about my ID. Some scraggly looking white guy. Only place I’ve ever been asked for my ID to run a card was a dispensary in Colorado....Read More

Jan Revell -Google user

9 months ago

Regina was awesome!My car managed to lock it's doors with my purse, jacket and keys inside! I was stranded until security called Port City Taxi.Regina arrived and had the door unlocked in less than a minute. She was professional, courteous and friendly, and she saved...Read More

Britney Achanta -Google user

a year ago

Dispatcher- Danny the dispatcher is absolutely amazing! She is on top of her game, as sweet as can be, and a wonderful dispatcher. She makes sure everything is organized and ready to go for the day without any hiccups. I think she is phenomenal as...Read More

Pam Wilson -Google user

a year ago

No Review Text

Summar Woods -Google user

a year ago

I've been riding with port city off and on for at least 6 years and I have never had a true problem with them.. The driver I usually have is Jeff and he is awesome hes down-to-earth and if he can't come get...Read More

Haley Cooper -Google user

2 months ago

Called three days before airport trip to confirm that they were 24hr and could pick up at 3:45 am. They said yes. Called the night before at 8pm to confirm that they would in-fact be there at 3:45 am. Specifically stated they need to be...Read More

Thomas Krahl -Google user

a year ago

Based on the reviews, I would have preferred not to take this cab company, but at the time of my trip, they were (to my knowledge) the only ones with a permit for the port security zone. It was not a good experience: first of...Read More

Services Service not listed

Jon Harvey -Google user

a year ago

Rude, amateurish, and ignorant dispatcher wouldn't even let me finish stating I needed to organize a ride for tomorrow, not now! But when he heard "Leland", he spouted off he didn't have anyone in the area, then rudely and abruptly hung up. Ridiculously poor customer...Read More

Paula Rhodes -Google user

a year ago

I called to get an approximation of price for the trip because i was calling for another person who was stranded and wanted to make sure they had enough $ to pay..the dispatcher answers the phone...i ask for an approximation because i don't expect them...Read More

Anthony Beasley -Google user

a year ago

Just wanted to give some props to my girl Danni. She's always kind and upbeat and has gone the extra mile for me for several YEARS now! An asset to your company FOR SURE!And generally speaking, Port City Taxi, should ALWAYS be EVERYONE'S first call...Read More

C B -Google user

3 years ago

The night dispatch is amazing. That lady is so friendly BUT the day time lady is very rude. I call in my ride at 4 am to be picked up for work a call I make 9 1/2 hours prior to when I need to...Read More

Negative Punctuality, Quality, Professionalism, Value Services Service not listed

Sarah Morris -Google user

2 years ago

I want to start off and say, I refuse to give any stars to this company, but I have to give at least 1 for me to post. This is not the first time I have had issues with this company. I work for a...Read More

Anita Mccombs -Google user

3 years ago

I had scheduled a ride the day before. The next day I called a very rude employee informed me that nothing is guaranteed and they had no drivers. Why was I not told that the day before i could ha e nade it to work...Read More

Negative Punctuality, Quality, Professionalism

Patricia Brown -Google user

4 years ago

Two nights ago I was picked up at New Hanover Regional Medical Center ER to be taken to Physicians Dr, which is almost across the street. The female driver was NOT wearing a mask. It was 10:30 at night, otherwise I would have asked for...Read More

Negative Professionalism Services Service not listed

Meg Ahrenberg -Google user

2 years ago

Literally only giving 2 stars bc the dispatcher was nice. Waiting from midnight to 1 AM at the airport for a ride. Kept getting pushed. Not sure if it’s her name but Paula Q came up on the caller ID. She finally called me and...Read More

Services Service not listed

Michelle Bannon -Google user

2 years ago

On June 1, 2022, I paid $90 to Port City Taxi to pick up an elderly friend on June 2nd and take him to visit his wife at a nursing home. They picked him up as scheduled but were over two hours late in picking...Read More

Shawn Dawson -Google user

2 years ago

I was picked up from hospital and dumped by a VERY rude heavy set lady that accused me of threatening her when she was driving me ten miles the wrong way then dumped me a block from my house. Do not use these unstable people...Read More

Services Service not listed

Christian Andrews -Google user

7 years ago

I called to get a pick up from this company the dispatcher was very short with me over the phone and hung up before I could even finish talking. He told me that I would have a thirty minute wait which is to be expected....Read More

Shay Hayes -Google user

7 years ago

I had not one but 3 times I called a hour and a half in advance to go to work and they never showed up within a good time frame and I was constantly late to work. The last time I called they didn't show...Read More

Nicole Kronengold -Google user

7 years ago

It's too bad you can't leave a review and give less than 1 star. This place is THE WORST! Yeah, they got us from point A to point B, but Heaven forbid you leave a personal belonging in the car and then expect any sort...Read More

Eileen Halladay -Google user

9 years ago

For two years now I have been using Port City Taxi,They always show up. Each driver has always been professional and helpful. I used to call at least once a week for my dad Dr. Appointments. they Where always there on time . When Ever...Read More

Sharon Hankins-Johnson -Google user

6 years ago

This compny horrible. They left granddaughter that in wheel chair &non verbal outside in outside in dark, & rain,They knew place was closing even after the place had close still did not send a cab for,her. Only way got home lady came by saw her...Read More

Benjamin Danielson -Google user

3 years ago

Whoever drives Van W44-9 drives like an absolute LUNATIC. They were already going about 15mph over the speed limit and then sped up even more just to cut me off! Then they continued to bib and weave through traffic, speeding and not using a turn...Read More

Negative Professionalism Services Service not listed

Alison Maultsby-McKusick -Google user

4 years ago

I first called them at 11AM on Saturday, Dec. 26. After 3 HOURS, there was still no taxi. I called two or three different times and every time was told - "it won't be long"; "The driver could show up right after we hang up,...Read More

Negative Punctuality, Quality, Professionalism, Value

jorge pasos jr. -Google user

a year ago

Absolutely terrible experience I called for an unlock service they initially told me 30 minutes or less I called after 45 minutes to hear 10 minutes again and again and finally after I began to WALK home across town I found the so called drivers...Read More

Justin Foster -Google user

3 years ago

I scheduled an appointment to be picked up at the ILM airport and was stranded for an hour till about 11 PM. My flight was even delayed by 15 minutes and they still were late. When I originally landed the lady told me 15 minutes...Read More

Negative Quality, Professionalism

Shekita Wilkins -Google user

7 years ago

Dispatch was very rude. Customer service is the absolute worst ! I called for a cab at 11:30 an hour before I had to be to work. At 1 I get a text saying the cab was on it's way so my son and I...Read More

Heather Acevedo -Google user

6 years ago

DO NOT CALL THIS TAXI COMPANY. My 75 year old Grandmother has called these people on two diffrtent occasions. The first time she was an hour late for her doctor appointment. This time she called and they told her they didn't know how long it...Read More

Roberta Fox -Google user

6 years ago

I wouldn't recommend. They are very unreliable, they tell you they are on the way or around the corner and don't show up until 1 hour and 55 minutes later. They provide a service that is often paid for by the county for older adults...Read More

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