I've collaborated with numerous entertainment companies and transportation services in the past, but I've never encountered such extreme stress and disappointment. The sheer lack of professionalism, accountability, responsibility, and courtesy exhibited by this company is incomprehensible. Not only did the car we reserved and paid...
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I've collaborated with numerous entertainment companies and transportation services in the past, but I've never encountered such extreme stress and disappointment. The sheer lack of professionalism, accountability, responsibility, and courtesy exhibited by this company is incomprehensible. Not only did the car we reserved and paid for a month in advance fail to arrive, but they also continuously lied about its imminent arrival for over an hour, ultimately derailing our plans to surprise our friend for their birthday and causing us to miss our reservation. While mistakes are inevitable in any business, their rudeness, refusal to take responsibility, and audacity in handling the situation were particularly egregious.