Found myself in a real bind. Had less than 24 hours to find transportation to the Palm Springs airport at 5:45 AM. We were staying at the Agua Caliente in Rancho Mirage and figured the resort would surely be able to help us. They said...
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Found myself in a real bind. Had less than 24 hours to find transportation to the Palm Springs airport at 5:45 AM. We were staying at the Agua Caliente in Rancho Mirage and figured the resort would surely be able to help us. They said all they could do was give me the phone number for a cab company. I said are they reliable? They said you will have to call them. Not a very good endorsement.Really couldn’t afford to miss this flight so I went on Google and found A Transportation Service LLC in Palm Desert with 87 ratings and every single rating was a 5.0! When I called their number, I was immediately connected to Lars, one of the owners. His voice, his professionalism, immediately put me at ease and I knew that I would not have to worry anymore. I needed to leave the hotel at 5:45 AM and my sister needed to leave the hotel at 11 AM.Johnny, our driver, not only texted us both 20 minutes ahead of time, letting us know that he was on his way, but showed up early. When I walked out of the hotel he was standing outside of the car and came immediately forward to greet me.Too many times when calling a company looking for transportation, I hang up the phone wondering whether or not they really are going to come through for me. Have been left stranded more than once. When I really need to be somewhere, I don’t mind paying extra for peace of mind. This company won’t let you down.My sister couldn’t figure out how to leave her own review so wanted me to add hers to mine. She is not as long-winded as I am. But, then again, I did the calling/scheduling. Here hers is:Professional and friendly. Very courteous and good attention to detail. Johnny was very helpful and I would definitely recommend this service. I give it a 5 star rating. I would use this transportation service again.