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Zeigler Toyota Of Racine

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4.4 (428)

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Zeigler Toyota Of Racine is an used car dealer in Mt Pleasant, WI.

Zeigler Toyota Of Racine Review Summary

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4.4

(428 Reviews)

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melissa Karl -Local Guide

a month ago

Steve Hibbing was great to work with. He took detailed pictures of the car we were looking at, and gave a very accurate and detailed account of it. He was so through that he even talked with me about some questions I had on his...Read More

Richard Worrell

a month ago

I had an excellent experience buying my used Toyota at Ziegler. I test drove three different cars On two different days, and chose one. The young man I worked with was very good and got me hooked up with the finance department so I ended...Read More

Shaunasee Vizcaino

a month ago

My entire experience with this dealer was beyond amazing. From the first interaction with Raquel to Nolan the sales representative, to Bill the sales manager and finally Sophia the finance manager. The second I walked into the dealer they all took amazing care of me....Read More

Eric Faircloth

7 months ago

Nicholas Cooper -Local Guide

2 months ago

I dropped my Tacoma off for a 20k maintenance. Service writer was quick and professional at drop off. First shuttle driver was great. Second was sent out without a working GPS. I had to guide him for over 10 minutes on the phone to get...Read More

Shawn Shilhavy -Local Guide

a month ago

Darone was my sales person and was awesome!! Due to an emergency situation, I needed to purchase a new car within a small window of time. Darone got me started with all the needed items the night before, found a car that fit my...Read More

Ryan Ward -Local Guide

3 months ago

I recently bought a vehicle from this dealership, and the experience was refreshingly different from the typical car-buying process. But the real highlight of my visit was Darone, who genuinely felt like he was on my side from start to finish—something that's incredibly rare in...Read More

Nate LaCerra -Local Guide

9 months ago

Went in last night and could not have been happier with my experience. I worked with Billy for Sales, and he was so dope. The guy is a wealth of knowledge, detailed, informative, and not at all pushy to make a sale. Most of all,...Read More

Samantha DeBartolo

a month ago

I recently bought a car from Nolan and had an outstanding experience! From the moment I walked in he was knowledgeable, and genuinely focused on helping me find the right vehicle for my needs and budget. He listened carefully, answered all my questions honestly, and...Read More

Sara

3 weeks ago

I had a really good experience with Zeigler Toyota in Racine. I inquired if a specific used car was available and received a prompt response and made an appointment the same day to check it out. Alonzo helped us when we arrived and...Read More

Dennis Docherty

a month ago

I had a great experience working with Lee Ann Kwiatkowski and Zeigler Toyota recently when I purchased my Toyota Tacoma. Lee Ann was quick to answer any questions I had with an honest answer and helped me get to know my new truck inside...Read More

Alexandria Zelazoski (Wynne) -Local Guide

a month ago

I used to live in Racine and I have family/friends there still. I hear more and more about this awful dealership. It's just so disappointing because Toyota is one of the better brands still. Every one experience comes back to just a couple of things.1....Read More

Mike Reall -Local Guide

4 months ago

Had a great experience with our purchase. We pretty much knew what we wanted when we arrived. We came with an appointment and were greeted right away, although not by the person who scheduled our appointment. The new salesperson was friendly and helpful. We bought...Read More

Staci Wolfe

3 weeks ago

Shout out to Victor in the service department! I came in, without an appointment or even contacting, shortly after purchasing a vehicle from my parents which hadn't been driven much in the last year. I was a bit stressed as I needed to...Read More

Tori Biro -Local Guide

a month ago

I went to this dealership about a week ago looking for a new car for my husband and it was the worst experience I've ever had at a dealership.I knew the Make, Model, Year and Mileage I wanted for the car and the sales person...Read More

Luc Lee

2 months ago

I have recently purchased a used 2017 Mazda from them, Alonzo was the person that helped me with the purchase and I had a good experience with him. The car itself was relatively clean and in good condition. Alonzo didn’t pressure me at all and...Read More

Jennifer Wolters

4 months ago

We are thrilled with our new Tundra Limited purchase. Lee Ann and Brad were fantastic to work with. We came in with our own financing, but Brad was able to work magic with Toyota and we ended up with an amazing deal. Lee Ann’s attention...Read More

Savanna O

4 months ago

Typically these reviews are after someone has just purchased their ideal vehicle and are celebrating the moment. My situation however is a little different. Although I wasn’t able to walk away with my ideal car I was still left pleased with the level of customer...Read More

Jerry Carel

3 weeks ago

My car buying experience has been extremely positive largely due to working with sales lady Lee Ann Keiatkowski. She went to great lengths to locate my 2024 RAV4 hybrid this late in the year. Her pleasant easy going personality made me feel quite comfortable with...Read More

Michele Chinsky -Local Guide

4 months ago

I bought a new car from Jose. He was knowledgeable and polite, he was able to answer all of my questions about the vehicle. He was the bridge between me and Management and I believe that he helped me to get the best price.I visited...Read More

Kristina Nairn -Local Guide

a month ago

I went in because the hatch electric assist wasn’t working, making the door resist opening and closing manually. It turns out a cable behind a panel had disconnected itself because of another tech hadn’t properly reattached the cable when past work was done (past...Read More

Veronica Heaney

3 months ago

Wyatt, our sales agent was friendly and easy to talk to. He was also knowledgeable about the vehicles I proposed looking at and provided the positive and negative attributes of each given my personal preference.The loan agent, Sophia, was also friendly and knowledgeable, making the...Read More

Max

3 months ago

Stay Away! Contacted this dealership in regards to a used vehicle, and it started off on a good note. They were forthcoming with the information at first, until I asked about the best possible deal, or in other words, to quote me the best price...Read More

Cody Leach

a month ago

They knew I was driving 2 hours away to look at a vehicle, sold it before I arrived and nobody bothered to contact me. Was irrated but since took the time to go down decided to hear what they could do for me. They came...Read More

John Choi

2 months ago

New update: service department.Still had problems with the carTook it backThey ran another inspection and came back saying I needed new fuel injectors and quoted me $2300. I picked up vehicle and planned to take it somewhere else because their quote was 1/2 the price.A few hours later the car would not move and would start and turn off again. I called back Ziegler.I spoke to the service manager. He then got the technician that was working on the vehicle to get on the phone.The technician tried to speak in a knowledgeable way explaining all the work they did and then told me what we needed to do. They told me that if I got it to them they can see.I finally got it started and took it to Firestone on Washington in Racine. They ran a diagnostic on it today and said all the fuel injectors were fine. And the fuel pump was the problem. They fixed it for free because it was still under warrantyI was quoted $2300 for a job that was free because the technician was not good at his job. He was not thorough. He didn’t care enough to make sure he diagnosed the problem correctly. Because of that they tried to get me to pay $2300.Since my last review they have not contacted me to make things right. Or even have a conversation. I assume their service manager is not competent at his job because he did not bother to make any contact with me. Even after I verbally expressed my displeasure in how I was treated.This is absolutely embarrassing for Ziegler.There is a Service manager that can’t manage the service department. They have technicians that can’t do the job and pass on their poor job performance to the wallets of their customer.Service reps that make excuses instead of solutions.Car was fixed by Firestone. And it is running like normal again.For the sake of this business. I hope the owner can read this and get his house in order. Can’t be a 5 star dealership with a 1 star service department.This is the service department:They finished the job. But service person was trying to be polite but always came across as rude. Consistently tried to tell me all the great things they were doing for us; When we were paying for the service. Upon completion of the job our car was filthy. Oil and dirt everywhere. He blamed it on someone else saying the car came like that and it was the fault of others. I can’t prove anything but the complete lack of understanding customer service was terrible.I was quoted $100 for diagnostics. Then received a call saying that it would now be $300 diagnostics. And they were doing me a favor because it was cheaper than it should be. I’m not understanding why I would get a quote and then told something else but I had no choice since the work had to be done at a dealership and I would have to pay to have the vehicle towed to a different dealership.I have no need to go there again. If I have an issue that must be taken care of at a dealership, I will find a different one.

Cole Hill -Local Guide

4 weeks ago

Sales Manager or whoever he was named BRAD was extremely disrespectful. He gave us no time to breathe or talk and shoved the extended warranty down our throats. He got very confrontational when I recommended to my family to decline the warranty. He explained his...Read More

Megan Bereda

4 months ago

I would highly recommend Toyota of Racine to anyone looking for a new car and wanting to work with a fantastic team! I had a phenomenal experience with them when trading in my old lease for a new car, and I could not have imagined...Read More

De Goose

3 months ago

I recently had a great experience speaking with Mark Stockton at Toyota. He was incredibly knowledgeable and took the time to walk me through the differences between several car models, answering all my questions in detail. I really appreciated his patience and professionalism throughout our...Read More

Toni Gillis

3 months ago

The experience with salesman Darone was exceptional. Most encounters we’ve experienced with car salesmen is that the only thing they are interested in is making a deal. It makes you have trouble trusting them. Not Darone. He’s straight forward. Doesn’t bullshit. He’s not pushy at...Read More

Marjorie Coen

3 months ago

Thank you very much Zo for helping my Mother and I with my new (to me) vehicle! I feel less stress knowing I have a reliable, good quality way to get from place to place. Your ability to squash the stereotypes associated with car salesmen...Read More

Kelly Fay

2 months ago

This afternoon my husband scheduled an appointment to test drive a car with Raquel, who confirmed that the vehicle he was interested in was still available. She said she would have the car pulled up front and waiting for us. We drove 30 minutes from...Read More

Tony Szapielak

5 months ago

Fantastic dealership. Not pushy, dealt with Tom and Dakota. Took the time needed to get us the car and the deal that made us comfortable. Not the usual pushy car dealership experience.Only reason this is not 5 stars is because it was not a busy...Read More

Earl Worthy

a month ago

Toyota has some nice cars but sometimes as customers we experience problems in life that can trickle done to car issues. Example I was unhappy with my car issues and the $5,000 I had to put back into my car. But also I made myself...Read More

Yvette Copp

2 months ago

We had a great experience with Mark Stockton. We had gone to another dealer a couple of days before and were very disappointed that they were unwilling to use the Navy Federal Credit Union loan that we were approved for. Being that we...Read More

Chris Sawyer

a month ago

Outstanding service after the sale.Had a problem with my new tacoma.Every concern that I had was addressed and taken care of very quickly.Very impressed with the service i was given. Zeigler toyota has definitely earned a long-term customer!!!!

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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Oil change

Repair services

Crowd

LGBTQ+ friendly

Transgender safespace

Recycling

Electronics

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Credit cards

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LGBTQ+ friendly

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Zeigler Toyota Of Racine Review Summary

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