Reviews (619) 442-9487 Call Direction Website Photos About
Call Direction Website Reviews

About

Zales is a jewelry store in El Cajon, CA.

Zales Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.8
(240 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Jesus San Miguel
Jesus San Miguel -Google user
2 years ago
For years, we've always visited zales stores. We did again last week to have my wife's wedding ring serviced with our lifetime warranty. They had a 25% sale going on, great prices and overall friendly helpful employees
Steve Skinner
Steve Skinner -Google user
a month ago
Amanda is an amazing sales associate. She made every step of the way of purchasing an anniversary ring for my wife a phenomenal experience.!!!
Christine
Christine -Google user
10 months ago
Amada was a very friendly and knowledgeable sales rep!! She was so amazing! She helped the two most indecisive people choose our rings! We never felt rushed or forced to pick something. She showed us different rings based on what we said we liked...Read More
Woody Wood
Woody Wood -Google user
2 months ago
Ana was the absolute best she made my anniversary surprise absolutely hands-down. The best thing that’s ever happened to me along with she even helped pick out the ring.!!
Rose
Rose -Google user
2 months ago
I had the pleasure of meeting Sophia at Zales today. I came in for jewelry cleaning. She way so kind, informative and willing to help. She was wonderful. I left with more than I thought I would. Thank you so much!
Andrew Cooper
Andrew Cooper -Google user
5 months ago
Ana is amazing! She is very knowledgeable and her customer service is top notch. She sold me exactly what I wanted and didn't try to push anything else on me. Definitely better to go in store than online.
Claudia Barzola
Claudia Barzola -Google user
5 months ago
Jackie was amazing, so helpful and took the time to look around with me. I definitely recommend coming in and asking for her, she wasn’t pushy & made sure you walked out with what you were looking for. I feel grateful to have come across...Read More
Samantha Stout
Samantha Stout -Google user
2 months ago
I got engaged in November 2024, and my fiancé picked out a beautiful Vera Wang ring from Zales in Sacramento with my mom. In February 2025, we brought the ring to the Carlsbad, CA location for its initial inspection, cleaning, and resizing as part of...Read More
Sharon Persinger
Sharon Persinger -Google user
3 months ago
I thoroughly enjoyed my experience at Zales. Anna was truly amazing. She was very professional. The whole staff was so courteous and knowledgeable. So come to the store!!! . Meet this amazing team!!!
Ethan Getzelman
Ethan Getzelman -Google user
3 weeks ago
Beautiful rings and amazing customer service in person way better than online experience I love this store. Ana is amazing and very experienced and knowledgeable about her rings and gives amazing tips like to get the band and ring tied so it doesn’t move and...Read More
Mai Sal
Mai Sal -Google user
5 months ago
What a beautiful experience my fiancé and I just had! We just got engaged and having the perfect ring has been such an important thing to me as well as the perfect fit. My ring was unfortunately too big after getting it resized again and...Read More
Camilo R.
Camilo R. -Google user
2 months ago
Very good service I spoke to Ana while I was at the store. She was very knowledgeable and gave me a good advice. I was very happy with my ring. Thank you so much for everything.
jessica baiz
jessica baiz -Google user
3 months ago
Amada is amazing. She took the time and went the extra mile to help me with a repair of my late mother’s jewelry. I can’t thank you enough for everything . Amada, your one of a kind and I appreciate you!.
Jim McNally
Jim McNally -Google user
6 months ago
I always wait until Jackie can help me. She is a wonderful lady, definitely knows what she's doing & knows the business so well. She is very professional but is still so sweet. Everyone needs employees like her!
Paul o
Paul o -Google user
3 months ago
Ana very helpful and professional. Helped me find the perfect Wedding Anniversary gift for my 40th wedding anniversary. Highly recommend.!
Zachary Nelson
Zachary Nelson -Google user
4 months ago
Jackie was absolutely amazing and super helpful. I didn’t feel any pressure, just support. Can’t wait to come back and see her in the future!
ariel hernandez
ariel hernandez -Google user
2 months ago
I came to polish/re-size my jewelry and Jackie has always been very welcoming, helpful and professional when I come!
Victoria Griffin
Victoria Griffin -Google user
Edited 4 months ago
So great to see Jackie again. She actually remembered me. Jackie was very patient and kind and helped me take care of my ring sizing and inspection. Great customer service!
Heidi Weinborg
Heidi Weinborg -Google user
2 months ago
Jackie was so sweet and helpful! She made picking out our wedding rings so special 💕 …
Michael Walsh
Michael Walsh -Google user
2 months ago
Jackie d wonderful. Help me pick how beautiful earrings for my wife, and it was a very pleasant experience

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

Other

check icon LGBTQ+ friendly