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Xfinity Store by Comcast is an internet service provider in Berwyn, IL.

Xfinity Store by Comcast Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.7
(289 Reviews)
5
4
3
2
1
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Marcus W
Marcus W -Google user
3 months ago
Lupe was on top of her game today. She greeted every guest by name, made eye contact, and remembered orders while handling my business efficiently. The whole team was on time, pleasant, confident, and professional. Great experience with Xfinity Mobile and Internet services!
Antonio Vazquez
Antonio Vazquez -Google user
4 months ago
*Shout Out to Alexa from Xfinity for Exceptional Service!** I recently had an experience with Xfinity’s customer service that truly turned a stressful moment into a reminder of why I value companies that care. From the moment I reached out, I was met not just with...Read More
Bhavik Singh
Bhavik Singh -Google user
a month ago
Xfinity needs to fix the buggyness of their online esim transfer process, especially for androids and international phones, however the staff members in person were very friendly and helpful.
Aaron Vazquez
Aaron Vazquez -Google user
10 months ago
This Xfinity location were very helpful and well organized. Eddie was professional and friendly as he sorted out what we needed. He explained everything in an understandable manner, yet he also didn't keep us there any longer than what was necessary. Great customer service 👍
Carlos Ceballos
Carlos Ceballos -Google user
a week ago
Went to the Xfinity store on Cermak and they are SO helpful there!!
anthony morales
anthony morales -Google user
8 months ago
Came in to return some equipment and had excellent service from Samantha! Super knowledgeable and explained everything very well. 10/10!
Pierre V
Pierre V -Google user
a year ago
Customer service was great!!! Very friendly and helpful as soon as I walk in. They have a great system one rep greets you at door finds out what you need and sign you in. And then another rep comes and assists you we there are...Read More
Tony Garza
Tony Garza -Google user
2 months ago
Lady had us in out 10 min problems fixed
Danny Jackson
Danny Jackson -Google user
2 years ago
To whom it may concern, ZGY is awesome. She took really good care of me even though I was coming in to drop off equipment. She almost made me want to restart my service. She’s a very smart person. I always admire people like her....Read More
Greg B
Greg B -Google user
5 years ago
I've come in to this store on multiple occasions and always leave feeling like I received the best possible customer service. Specific praise for Carolina L., who truly understands the products/services offered, and the market as a whole. Professional, friendly, helpful. If you've got...Read More
Mauricio Cabrera
Mauricio Cabrera -Google user
4 years ago
Lucille (not sure if I spelled it right) was one of the best customer service associates I have dealt with. She is straight forward, understanding and never too pushy on trying to sell you something. She respects you saying I need time to …
Charlie Dubz
Charlie Dubz -Google user
a year ago
Excellent store excellent customer service was helped by multiple team members from everything regarding phone activation technical difficulties and they got it done quick. Also had questions about my billing and got reasonable and …
Rookie Entertainment
Rookie Entertainment -Google user
2 years ago
Staff is very attentive. When you arrive, they check you in. Wait times vary depending on how many customers were already there. I have not experienced long wait times. While you wait you can enjoy a sporting event on either of...Read More
Arturo Beltran
Arturo Beltran -Google user
a year ago
Went to extend my contract and Eddie quickly gave me a good offer and explained everything from payments to installation guides very well!
Jasmine Muñoz
Jasmine Muñoz -Google user
2 years ago
Had a great experience here. Eddie was a great help! He was very informative and attentive to our needs. 10/10 service, if you need any help I definitely would recommend going to him!
Gaming with the Devil ___
Gaming with the Devil ___ -Google user
a year ago
DaJuan was very helpful. I made an appt @ 11 and was done in 10mins. Ill always come back to this location. Thank you
Deheli James
Deheli James -Google user
4 years ago
I went there to return equipment and I was helped by Eddie. He was very helpful and even informed me of promotions that I qualified for. His customer service was excellent. I didn't feel pressured to sign up for the promotions. The store …
Heidi Sullivan
Heidi Sullivan -Google user
a year ago
Hasan was super helpful, quick, and professional... Our sweet puppy chewed sorry a remote and Hasan addressed our issue within seconds. Highly recommend!
Azzy Santillan
Azzy Santillan -Google user
2 years ago
Jesus and Lupe are some of the most helpful and patient employees I’ve encountered. They were very easy to talk to and helped us through our issues quickly
Sandy Urbina
Sandy Urbina -Google user
2 years ago
I had a great experience! My brother and i walked in there and were helped by Eddie. He Got us great deals and was very patient, answered all our questions and explained everything very well. Thanks Eddie!

Features

Service options

check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot