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Xfinity Store by Comcast

3.6 (245)

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Xfinity Store by Comcast is your one-stop-shop for all your internet, security, and communication needs in Santa Maria, CA. As a leading Internet service provider, we offer reliable and high-speed internet plans to suit your personal and business requirements. In addition to our internet services, our store also serves as a Burglar alarm store, providing top-notch security solutions to safeguard your home or business. Our team of experts will help you find the perfect Security system supplier to fit your needs. As a Business to business service, we cater to the unique needs of businesses in Santa Maria, offering customized solutions to enhance their operations. Our store is also a Cell phone store, providing a wide range of mobile devices and plans to stay connected on-the-go. As a trusted Telephone company, we offer reliable and efficient telephone services to our customers. Visit us today at 685 Betteravia Rd, Santa Maria, CA 93454 to experience our exceptional customer service and explore our wide range of products and services.

Xfinity Store by Comcast Review Summary

The summary was generated by AI, based on reviews.

Xfinity Store by Comcast offers a range of internet and TV services with knowledgeable staff and helpful customer support. Customers appreciate the quick service and easy setup process, though some have experienced occasional wait times and technical issues. Overall, the store provides a convenient solution for those seeking reliable internet options and in-person assistance, making it a popular choice for both new and existing customers.

Review Rating Chart

Google: 4.1/5

Yelp: 3.0/5

Facebook: 3.8/5

Trustpilot: 2.5/5

ConsumerAffairs: 2.7/5

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Reviews & Ratings

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3.6

(245 Reviews)

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Scott Cheli -Google user

6 years ago

Switched from sprint over $110 a month for 2 phones now paying $0/ month. Paying by the gig $12/GB. But I'll just use wifi now!!!! Gave me $100 per line ported and got debit card as promised...very happy

Frank Ciuba -Google user

a week ago

Always a line to get in at opening 10am. Make an appointment if you want to go early. Speak with an agent, best way to resolve issues. Very helpful knowledgeable customer service. Thanks Allen for your help

Eriberto Hernandez -Google user

2 months ago

Piggy backing off my previous review from the Lompoc Store, This Santa Maria store was much more helpful, by luck I was able to be helped by Josh, the store manager, who quickly helped me return my equipment fast and easy! He was very polite...Read More

Jill San Antonio -Google user

8 months ago

There was a minor mishap with a previous order, and Josh and Francisco were so helpful to reconcile everything! I was definitely NOT a happy camper at first, but I left feeling so grateful that I needed to thank them again here with this review.

tara hoffmann -Google user

a year ago

Cesar was so calming and helpful when I thought my account had been compromised. Natalie spent extra time helping me get my landlines converted. I am amazed at how quickly they can figure things out! Their boss is the best and they enjoy working...Read More

Jorge Basulto -Google user

6 months ago

Great customer service from K and the manager of the store very professional and kind

Michael & Paulette “Crestline Refinishing” -Google user

a year ago

I give the Santa Maria Xfinity store a 5 star rating because of their staff. Most utility companies make you call or email them when there is a problem. When I have an Xfinity issue, I go right to the people. They are well trained...Read More

C -Google user

2 years ago

Josh was very helpful & was all about customer service. The only thing I didn’t like was that there was someone micromanaging him. If you have something to tell an employee do it after the customer leaves not when the customer is present. Very, unprofessional...Read More

k s -Google user

3 years ago

This was my first visit to the store and I was pleasantly surprised with the overall service I received. Ms.Monique Gutierrez was the retail sales consultant I was assigned to. She went above and beyond to help me. She was extremely knowledgeable and professional. What I...Read More

Cleona Bautista -Google user

2 years ago

Excellant service and such nice staff there. Efficient and knowledgeable! I had an issue with a sim card that stopped working, so I took it in and also changed to a different phone as well for my granddaughter. The young man who helped me...Read More

Les Lie -Google user

a year ago

Josh was super helpful. Lompoc store wouldn't help me out but Josh was able to take care of what I needed with no issues. Thanks again Josh! 👍🏻😁 …

Kathryn Scott -Google user

4 years ago

Going to the cable place isn't always fun, but Comcast has really gone all out with this store. It's a brand new, state of the art facility with all of the fanciest technology on display. It's clean and bright. The staff is terrific and …

Andrew Mehl -Google user

2 years ago

Truly the most comprehensive and sincerely awesome service, I might go into the branch office more often as opposed to over the phone since it was such a night and day difference in quality. (No slam on phone team, I just can get more help...Read More

Larry Hampton -Google user

4 years ago

I wanted to update my internet service so I when to the Santa Maria store and was helped by Jennifer. She was so nice and helpful, she had me all setup in 5 minutes. The experience was awesome especially compared to calling in which was...Read More

Christine Hernandez -Google user

6 years ago

Went in today and was greeted by an employee who took my name to check in. Waited only about 15 minutes before my name was called. Came in to get internet kit. Representative who helped me got me in and pretty quick. Had no problem...Read More

Ryan Stilwell -Google user

2 years ago

I scheduled an appointment online at 10:30. I showed up a little early and they were very quick with my replacement unit. Luis was working at the front and was very professional.

Scott Miller -Google user

6 years ago

Never thought I'd give Comcast a 5-star review for anything, but I wanted to give credit to the gentleman who handled my equipment return. I think his name was Andrew - young guy with a high top fade. Saw me coming, opened the door,...Read More

Edward Cockrell -Google user

5 years ago

The people there deserve the rating, not Comcast. They get to see thier customers two ways. Happy when carryng out equipment to get hooked up and when they get first bill! Employees stay friendly and reassuring, but you are still gonna pay …

T Kruchas -Google user

4 years ago

had to wait a bit for service but you can make an appointment which I did not have there are no chairs but only had to wait about 5 minutes the staff was friendly and helpful and knowledgeable and did offer to bring a chair...Read More

Averill H -Google user

5 years ago

Mr. Daniel Villela was very helpful and listened attentively to my concerns in regard to the cost for service and the recent significant price increase. He was able to provide significant savings for the year and provided great …

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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