Reviews (800) 266-2278 Call Direction Website Photos About
Call Direction Website Reviews

About

Xfinity Store by Comcast is an internet service provider in Murfreesboro, TN.

Xfinity Store by Comcast Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
3.5
(952 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Heidi Khanna
Heidi Khanna -Google user
6 years ago
Organized, clean. Didnt have to wait long at all! That was refreshing. Knowledgeable, friendly rep assisted me!
Bijou
Bijou -Google user
2 months ago
Mitchell Lyons and Landon have always been helpful, kind, transparent. They have been my go to for a long time. Everyone else has also been great. Yes, the wait gets long but it’s because they're usually busy. It’s worth the trip for whatever I need....Read More
Kayla S
Kayla S -Google user
3 months ago
Went in to return my old router since we got the new updated one and Durbin at the front desk was super nice and friendly! It made the experience quick easy and I left satisfied from the down to earth conversation. 10/10.
Tara Thompson
Tara Thompson -Google user
6 months ago
The taller gentleman with shorter black hair Is absolutely amazing. I’m very talkative and it can become a lot. He was very nice very forthcoming with information to help me in case something happens with my modem again. Turns out when I called over the...Read More
Jacob Dobbins
Jacob Dobbins -Google user
a week ago
Thank you to Mitchell for taking care of me with everything I needed. I would recommend y'all go see them for anything you need!!!
Susan Taylor
Susan Taylor -Google user
4 months ago
I switched my phone services to Xfinity and got wonderful customer service from Amelie! She made the transition easy, and I appreciate the time she took to help me!
Michael Owens-Masters
Michael Owens-Masters -Google user
a month ago
Durb was super helpful and made getting connected to WiFi easy.
Debbie Richmond
Debbie Richmond -Google user
10 months ago
Jennifer at the Murfreesboro location was amazing! She helped us so much, and her kindness and patience was an added plus! She was so organized and explained everything so well to us. She also stayed over her scheduled shift to complete everything.
Olivia Schaible
Olivia Schaible -Google user
7 months ago
Employees were super nice and really eager to help, Fedor specifically was very helpful and polite while helping me through the process of changing my address and updating my plan!
Jamia Bentley
Jamia Bentley -Google user
10 months ago
I had an amazing experience at Xfinity in Murfreesboro thanks to Jennifer! She went above and beyond to help me upgrade to the iPhone 16 Pro Max and Apple Watch Series 10. Jennifer was incredibly patient, kind, and thorough throughout the entire process. Not only...Read More
tracy zocco
tracy zocco -Google user
a year ago
Missy Thomlison.... Was an incredible help!! Warm, friendly and informative. We had called "customer service" and rep actually hung up on us, so went to store. Missy walked me through everything, fixed issue and reviewed account and found way to save me some...Read More
Zach Carr
Zach Carr -Google user
a year ago
Unfortunately didn’t get the names of any of the guys that helped me. The router went out last night, walked into the store with it in my hand. Bro asked me if I needed a new one. Right away, he scanned the old one and...Read More
O J
O J -Google user
2 years ago
Kent provided excellent customer service on 9.25.23! He was friendly, speedy with transaction and effective. I was pleased with the amount of time it took to get service. Returning my old equipment took less than 10mins.
Mary C
Mary C -Google user
a year ago
Store was fine. Just priced out of a retired person's budget. I did not have much at all to see and one TV did not work part of time. Actively looking to change!
renee jarrett
renee jarrett -Google user
5 months ago
Quit to fix mistakes, but alway have appointment so don't have wait
Missy Brewer
Missy Brewer -Google user
5 months ago
Friendly stuff is always ready to help you.
Tammy McGuire
Tammy McGuire -Google user
4 months ago
Great service. Very knowledgeable
Chelsey Hoss
Chelsey Hoss -Google user
2 years ago
We had made multiple attempts calling the Xfinity customer service and had a terrible experience with trying to get our internet installed. After 3 missed appointments and going without internet for over a week, I went to an actual Xfinity …
Jeff Gade
Jeff Gade -Google user
a year ago
I brought obsolete equipment back and asked about my new xumo streaming box, which was replaced without question. It was hard for me to believe that a new xumo box could be faulty but it was. I got the replacement home and got it set...Read More
the615god
the615god -Google user
3 years ago
Haven't had good interactions with Comcast as a company, but this location has got it going on. Keven and John were very helpful and professional. I only wait about 5 minutes past my pre-made appointment time and was treated well and taken care of in...Read More

Features

Service options

check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot