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Xfinity Store by Comcast is an internet service provider in Woodbury, MN.

Xfinity Store by Comcast Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.5
(909 Reviews)
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1
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Britt Erb
Britt Erb -Google user
2 months ago
I had a great experience at this store yesterday. I’m used to coming in to these kinds of stores with lots of questions that don’t get answered in a way I can understand, waiting for a long time to even talk to someone, and leaving...Read More
RevyKat x
RevyKat x -Google user
3 months ago
Uriah was the best! Nobody wants to have to go into the store for an issue but he was awesome. Went above and beyond to make sure my issue was fixed. Ill 1000% be going back in the future for any issues or getting a...Read More
Lynda Geiger
Lynda Geiger -Google user
a month ago
Like normal there was a pretty long wait for service. I was there to cancel my internet service because you can't do it online. Service literally took two minutes I wish they have a "less than 10 items line" for those of us with quick...Read More
Jill Ehrhart
Jill Ehrhart -Google user
2 months ago
Yesterday, I left my phone in an Uber, and the situation quickly turned into a nightmare. My phone defaulted to an old device, and I couldn’t remember the password—meaning I had no way to access the receipt or contact the driver. After visiting two other...Read More
Ken Johnson
Ken Johnson -Google user
3 months ago
Uriah was great. He was super nice, extremely helpful, and answered all of my questions. He deserves a better desk/ work area situation than just a cubby in the wall off in the corner.
Haley Kulla
Haley Kulla -Google user
3 months ago
Amazing service, staff was super helpful & pleasant Very quick in & out visit - zero wait time.
David Lesney
David Lesney -Google user
3 weeks ago
Both Friday and today were great in-store experiences. Sam and Jovan
SLH
SLH -Google user
5 months ago
Amadeo was a joy to work with at the Woodbury location. Extremely helpful and addressed all of my tech concerns. If you can request an appt with him do so!
Gayle Hoaglund
Gayle Hoaglund -Google user
5 months ago
I just came home from the Xfinity store in Woodbury. The guy who helped me was so nice, kind and patient. Kudos for hiring such nice people.
Eduardo Prescott
Eduardo Prescott -Google user
3 months ago
Good service and the help what I get was the best you can ask for Derek Hernandez is the best I change my service from T-Mobile to Xfinity and I help me 🙏 gracias …
Jarin Weiss
Jarin Weiss -Google user
5 months ago
I wish I would’ve gotten the name of the man who guided the options with me. I’ve lost a fiancé or 2 having technology conversations. This dude really gave me the watered down blueprint and I didn’t feel uneasy and flustered when I left. Thank...Read More
Zayzay Jenkins
Zayzay Jenkins -Google user
11 months ago
Went there 0ctober 13th. Easiest experience ever. I had an issue not caused by them that I spent 3 days trying to resolve over the phone. I came in the resolved my issue in less than 30 minutes. I was helped right away. John realized...Read More
Madalyn Sutton
Madalyn Sutton -Google user
4 months ago
Taylor is a great help i love coming in to a friendly place very knowledgeable and great pkace
Randy Pauley
Randy Pauley -Google user
2 months ago
Very helpful, less than 10 minutes wait
Kenesha Tayb
Kenesha Tayb -Google user
7 months ago
The Xfinity in Woodbury is the best. Taylor, John, & Crow made my experience great. They took a difficult situation and helped assist with the services I needed with ease.
Marlene Lussier
Marlene Lussier -Google user
a year ago
If the gentleman that helped me wasn't the manager, he needs to be. He was very helpful in getting me what I needed and explained everything very well. I wish I could remember his name. It might have been Brody or Brady, or something close...Read More
Matt Gage
Matt Gage -Google user
3 years ago
We made an appointment at the store and were promptly greeted. Our sales representative took her time to work through our issues and ensured that the experience was positive. She managed to rectify all our mobile phone issues and get us in and...Read More
faysal muhumed
faysal muhumed -Google user
3 months ago
Vic knows her stuff. I was in there for 4 minutes max.
David Clemens
David Clemens -Google user
a year ago
Anthony is a valuable and rare employee. He called me after i emailed him about continuing issues getting my internet up and running, after dealing with incompetent chat support people who had me spinning in circles for 2 days . He was able to take...Read More
Doug Hazzard
Doug Hazzard -Google user
9 months ago
Excellent. Lost my remote, and they gave me one for free 2 minutes after arriving. Then helped me to get a better price.
Storm Rivers
Storm Rivers -Google user
a year ago
Huge, huge props to Jay @ this store for his respect, patience, kindness, and skill handling my odd ball issue. He was attentive, responsive, and committed to finding the solution to my problem. I hope he receives the recognition he deserves - he was phenomenal.
Kaylee Gagner
Kaylee Gagner -Google user
2 years ago
Called to switch my service over to a new address and Lisa was amazing! She was so helpful and quick. She was very friendly and had an amazing attitude, you can always tell when someone genuinely likes their job! Thank you Lisa ☺️
Jeff Sachs
Jeff Sachs -Google user
Edited a year ago
Had to return a piece of equipment. It took me longer to drive there. Then it did to go inside the store and have somebody help me to return a piece of equipment. They were very efficient I walked through the door and there was...Read More
Maria Houck
Maria Houck -Google user
10 months ago
Amazing service. Crow went out of his way to help us. 5 star experience. Would definitely recommend!
Local Advisor
Local Advisor -Google user
2 years ago
Didn't have to wait very long to speak with associate about service issue. Was greeted with a smile and pleasant employee. Understood my concern and within 5 minutes was able to resolve my issue. Was …
Carla Semple
Carla Semple -Google user
a year ago
My mother passed away, and I had to close her accounts. All was made very easy by bringing in the equipment and the death certificate. I maybe spent 10 minutes at the store. Thank you, Xfinity, for making this painless for me. ...Read More
Kevin Gilboe
Kevin Gilboe -Google user
2 years ago
Honestly had pretty low expectations given some of the reviews, but my experience was efficient and highly professional. Everything taken care of in five minutes with a smile - no games like the old days. A “how it should be” experience.
Kim St. Martin
Kim St. Martin -Google user
2 years ago
Kudos to Jacky for outstanding customer service! Another local store messed up multiple things on our account and we had gotten no resolution despite multiple attempts to work with them to fix them. It took over an hour to address …
Chelsea Lambert
Chelsea Lambert -Google user
2 months ago
This time around was a good experience
Jason Gudim
Jason Gudim -Google user
Edited 3 years ago
I would say three out of four times I got a really helpful positive person, that "1 out of 4" person tried to hard sell me on an upgrade I didn't want. But that happens occasionally, overall I have no complaints.

Features

Service options

check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot