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Xfinity Store by Comcast is an internet service provider in Atlanta, GA.

Xfinity Store by Comcast Review Summary

The summary was generated by AI, based on reviews.

Xfinity Store by Comcast at 3637 Peachtree Rd Suite C1 provides reliable internet services with fast speeds and a wide range of plans. Customers praise the friendly and knowledgeable staff, but some have experienced issues with billing and customer support. Overall, it's a solid choice for those seeking a dependable internet connection.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 3.8/5

Trustpilot: 3.2/5

Better Business Bureau: 4.1/5

Consumer Reports: 3.9/5

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Reviews & Ratings

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3.5
(795 Reviews)
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Aren
Aren -Google user
2 years ago
I am a building manager into having reliable, working Internet is critical for my different properties. Day I was stressed out and at my wits-end. I came to the store after giving up on the phone and “personal assistant” on their website. Thank goodness Aaron was there. He...Read More
Electrical Specialist
Electrical Specialist -Google user
a year ago
My experience with this Comcast store was amazing! Ms. Johnson is what great customer service is all about. I had a complicated issue in which she resolved quickly and professionally. I can't thank her and this store enough for all their help. Thank you Tonja!
brianna Johnson
brianna Johnson -Google user
4 months ago
My experience with this location has been exceptional. Under the guidance of Manager Travis, whose expertise and dedication are palpable, every visit feels personalized and efficient. A special mention goes to Sunny, whose seamless assistance turned a complex process into a breeze. The team's dedication...Read More
Emeka Oraka
Emeka Oraka -Google user
a month ago
I had a situation with my phone and Wilson took care of it right there in the store. He went above and beyond to help me out and I appreciate that.
Lawn Bae
Lawn Bae -Google user
8 months ago
This location is great! Special shout-out to Tonja. You went above and beyond to solve my issue and concerns. Great customer service all around, and everyone greets you upon entry. Awesome experience, thank you :)
ethiopiangi
ethiopiangi -Google user
4 months ago
I had an amazing experience with Xfinity, and Ms. Haben was incredibly helpful and efficient. I truly appreciated her assistance!
Jordan B.
Jordan B. -Google user
2 years ago
I came in to return a modem I was using with my previous apartment. I wish I can remember the guy’s name but he was super nice. I walk in the door and he immediately approached and greeted me. I informed him of what I...Read More
Matt Smith
Matt Smith -Google user
a year ago
Came in with my girlfriend today who was visibly not feeling well due to surgery. JABRIL noticed and swooped in to the rescue. He was very helpful and super efficient and got us on our way with the quickness! Thanks again 👍 …
Brooks Fletcher
Brooks Fletcher -Google user
a year ago
I see a lot of negative posts about the customer service. Unfortunate that they are so understaffed, which is not their fault. I gave them a call and Patrick, one of their employees, was very helpful with setting up my phone and internet. He was...Read More
Angela Giaquinto
Angela Giaquinto -Google user
11 months ago
I was seen quickly by Denetra, she helped set up a new account quickly and stayed professional even as the store quickly filled! 10/10
Zack Rigney
Zack Rigney -Google user
5 years ago
Pretty busy both times I was there, but even so I was able to get in and out both times in about 20 minutes, first time was to make an account change, second time was to exchange some equipment. The people who helped me were...Read More
Jose Rivera
Jose Rivera -Google user
2 years ago
The store is ample with much space to check on the products and offers, service is very friendly, professional, and resolved completely the matter that took me to the store (associate that assisted me made sure all my questions were resolved without leaving any open...Read More
Rhonda Mainland
Rhonda Mainland -Google user
a year ago
Eric was the representative that took care of us. He was wonderful!!! Helpful, knowledgeable and professional while being so friendly and welcoming. He needs an “Atta Boy” special gift for his GREAT Customer Service.
Akima Aiken Brown
Akima Aiken Brown -Google user
7 years ago
These guys were phenomenal. I was having issues transferring service and there were all kinds of complications - a duplicate account where I was coming from AND an inactive account where was headed. It took an extra 10 minutes, but they …
Gary J. Taylor
Gary J. Taylor -Google user
a year ago
XFINITY employees were helpful in switching my old phone information onto my new ULTRA 24 phone I bought from them. The store was clean and goid location.
Jessica Oliveira
Jessica Oliveira -Google user
a year ago
I would like to commend the Xfinity employee, Tati, for the excellent service I received. Her friendliness and willingness to address all my questions and concerns were truly impressive. I was highly satisfied with how she handled the …
Genaide Greene
Genaide Greene -Google user
2 years ago
If you come here, only deal with Aaron. He knows the products, services and technology XFinity offers. He’s really patient and puts your customer experience first. I found him to be extremely knowledgeable and able to provide accurate information and he was...Read More
Grant P
Grant P -Google user
5 years ago
I am not a customer but was doing business for work. Walked in and Christopher Grant helped me out. Wanted to give him recognition for this. Hopefully someone in management sees this. Extremely friendly and helpful. Came up to me when I walked in looking...Read More
Stephanie Page
Stephanie Page -Google user
7 years ago
Awesome staff, was in and out in under 10 minutes, and my bill was cut in half. I was approached at the mall by some independent contractors/con artists that gave me channels I don't need and swore my bill wouldn't go up. It did and...Read More
Chance Stone
Chance Stone -Google user
2 years ago
Cashier HB was an awesome help. Fast and simple. Helped keep my evening rolling smoothly and couldn’t have asked for better service.

Features

Service options

check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot