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Xfinity Store by Comcast

3.5 (909)

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Xfinity Store by Comcast is an internet service provider in Pompano Beach, FL.

Xfinity Store by Comcast Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.5

(909 Reviews)

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David Layman -Google user

3 years ago

Walking through the door, I don't believe our customer service representative Jerry had any idea of what lay in store. We had a large order. My companion was enrolling in Xfinity mobile, while I was establishing new service at a new address. Both tall orders,...Read More

Mike Kosmalski -Google user

3 weeks ago

I had to return some equipment here. As suggested on their website, I scheduled an appointment before my visit. When I arrived there were a few people seated in the waiting area. Since I had an appointment, I was called back right after checking in...Read More

Angie Jones -Google user

a month ago

Went there this morning right after opening told the girl who checks people in that the phone was reading no sim. She says she can help me. I think she should've stayed at the position she was in...just checking people in because she switched the...Read More

Paul Millen -Google user

a week ago

Yesterday I ordered internet service to my existing Xfinity account. Shamel was great meeting my needs and I was able to pick up my needed equipment at my local Xfinity store within minutes of confirming my order. When I arrived at the Pompano Beach Xfinity...Read More

John -Google user

3 weeks ago

Zero urgency from the staff. Nobody helps you. They keep going in the back and staying there rather than help the massive line of people who have been waiting for hours. It’s truly insanity. Horrible customer service.

josh lewis -Google user

2 months ago

Super rude customer service…. Seems like they didn’t wanna be bothered. Why even do customer service? I’ll do everything online and schedule a pickup. Don’t waste your time they are very rude.

Karla Murillo Zelaya -Google user

a month ago

One start is too much for this company I going to start letting you know that I worlk from Home and I missed one day of work because this insane company management I tried to transfer my internet service from my previous address which...Read More

Francois Gamache -Google user

2 months ago

Excellent client services from a gentleman who took the necessary time to explain everything to my 80yo mother. Very nice and professionnal. Thanks.

Steve Feibus -Google user

6 days ago

Customer service rep didn't smile did NASCAR was doing didn't even look at me and acted like she wasn't happy to be there

Alex Jaffe -Google user

2 months ago

Poor in person service. Refused to return an unusable piece of equipment even though that was the direction provided by support team. Would recommend alternative provider if you have other options.

Features

Service options

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Xfinity Store by Comcast Review Summary