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Xfinity Store by Comcast

3.3 (541)

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Xfinity Store by Comcast is an internet service provider in Seattle, WA.

Xfinity Store by Comcast Review Summary

The summary is generated by AI, based on reviews.

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3.3

(541 Reviews)

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Aleric Lucero -Google user

4 years ago

I decided to do my daily walk and pick up my order from Xfinity all at once. I have never been to this location but I liked the service and ready customer service I had this day. I wish I could remember the name of...Read More

Samarth Patel -Google user

a month ago

Went to the Xfinity store to fix an issue with my wife's Xfinity Mobile account, and the service was excellent. Caleb was especially helpful-super knowledgeable, patient, and made the whole process smooth and stress-free. He got everything sorted quickly and explained things clearly. Big thanks...Read More

Izzy Karlin -Google user

a month ago

Was worried about the reviews, but my visit to get a transfer pin was quick and easy. No line at all when I was there - I was helped right away.

Amanda Rice -Google user

6 months ago

Was lucky to be assisted by Tyler today. Amazing customer service and straight to the point with solving our issue ! My son (6) seems to have SOS in his phone and was no longer attached to a phone number. Come to find out he removed...Read More

Bob Smith -Google user

6 months ago

DO NOT choose Xfinity if you have the option. That being said they were our ONLY option and the worker AT THE STORE do their absolute best to help. Corporate is horrible, service as a whole is horrible, the phone lines are horrible. But the...Read More

Izzy Clayton -Google user

7 months ago

Just because all the super negative reviews almost made me drive to Burien for a simple equipment exchange: this place seemed fine to me. It could have gone faster, sure, but I was in and out in 15 minutes. Maybe I just lucked out, but...Read More

Sunnie Townsend -Google user

5 months ago

Hopefully you get Ryan Nguyen! Got me the best deal ever and read my astrology ✨🖤 …

Pamela Benjamin -Google user

6 months ago

Had an appointment to return a tablet incompatible with my phone. Declined promotion. Returned unopened. Courteous representative.

Rendi Weber -Google user

a year ago

There are always a ton of people here, but if you are doing a quick drop off or something, they help right away. They are very nice and helpful, and I've personally seen them handle an extremely "difficult" (to say the LEAST) customer, which they...Read More

Trinity Jackson -Google user

a year ago

Had the best experience here with Angel - she was lovely and so easy to work with. While I’m glad I don’t have to run these types of errands often, people like Angel make the small interactions worthwhile. She really made my day.

Rae -Google user

a year ago

I went there to get my modem and the wait was a long forty-five minutes, but Tanya was so sweet and took really good care of me. She was so kind and made sure I wasn't going to be paying more than necessary for wifi...Read More

Mary Oehler -Google user

Edited a year ago

I went to the Westlake store next to Whole Foods to get a new iPhone and Tyler was really great to work with. He was knowledgeable, helpful, and had a lot of positive energy. He struck a perfect balance between professionalism and warm …

Kimberly Ganancial -Google user

a year ago

Stopped by on April 24th to sort out a service. Their system was down that day and didn’t turn back up until near closing. You could tell customers were becoming impatient but staff stayed patient. Big thanks to Tyler for being helpful and having to...Read More

neeraj patel -Google user

a year ago

I did not have a great experience since I needed help for porting in my T-Mobile line to Xfinity but it took a while because of issues on both the customer care team. Giving 5-star because Tanya Ballard helped me with this port in request...Read More

Biswajit Datta -Google user

9 months ago

Employees of this store is way more helpful than employees of other infinity stores. Specially Brian. Thanks for helping to solve our billing problem and making calls to customer care on our behalf.

Eric Nelson -Google user

a year ago

Arrived right after they opened was greeted right away and placed with an awesome representative named Angel, she was extremely helpful and pleasant. Deffinetly will be back, she helped get 3 devices set up and accessories.

Judea Holloman -Google user

a month ago

Likw Tong thw Tiger "Say There Great "

Jessica Aubin -Google user

a year ago

I had a lot of trouble with my MotoG phone for the last six months, the charging cable wasn’t working and then the account wasn’t set up and away that I could easily reset my phone settings and use the phone and then when I...Read More

sarah kurtin -Google user

a year ago

I’ve been having problems with the motom I bought but the employees have been attentive, brian was very helpful today If you don’t want to walk back and forth, ask for an employees card because the online service doesn’t work and there isn’t a public number...Read More

Nicole S -Google user

a year ago

Tanya accomplished in 20 minutes what seven different tech customer service agents couldn’t over three hours on the phone. I can’t recommend this location enough based on my experiences. Tanya is a rockstar.

Features

Service options

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Xfinity Store by Comcast Review Summary