Reviews (800) 934-6489 Call Direction Website Photos About
Call Direction Website Reviews

About

Xfinity Store by Comcast is an internet service provider in Hillsboro, OR.

Xfinity Store by Comcast Review Summary

The summary was generated by AI, based on reviews.

Xfinity Store by Comcast at 1995 NW 185th Ave offers reliable internet services with fast speeds and decent customer support. However, some users have reported issues with pricing and billing.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 3.8/5

Trustpilot: 3.2/5

BBB: A-

Consumer Reports: 3.9/5

Initializing review summary...

Reviews & Ratings

Leave a Review
3.5
(781 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Justin Lanier
Justin Lanier -Google user
7 years ago
Literally the best customer service ever! I walked in with two dysfunctional remotes to their X one system in a brown bag. I handed them over and 30 seconds later they handed me two new ones no questions asked and I left.
Santos Chavez
Santos Chavez -Google user
a week ago
I went in for help with my account and the young lady named Daisy was so nice and friendly. She's an awesome customer service person. Because of her I will definitely return.
Beth Mock
Beth Mock -Google user
4 months ago
They were quick to help me set up my mom's new internet account, phone number, and professional install. The cost to do so was quite reasonable as well, and there was an appointment opening tomorrow morning to install a new cable jack in her...Read More
Reme Prusynski
Reme Prusynski -Google user
3 months ago
We dropped in at Xfinity on 185th and were helped by a very nice young man named Eine (sp). He taught us so much about cell phones and answered all of our questions. We ended up buying a Google Pixel and literally had no intention...Read More
Lorena C
Lorena C -Google user
4 months ago
Stopped by today and Luis the Assistant Manager was extremely helpful. Staff in general was friendly and welcoming.
Michael Ferren
Michael Ferren -Google user
10 months ago
I'm bad with names, but the sweet young lady who helped me today was amazing! My phone hasn't been able to charge from the type C port for a long time, then my wireless charging wasn't working at all so my phone died. She was...Read More
Susan Haase
Susan Haase -Google user
3 months ago
Very helpful !!! My favorite is Daisy so calm and patient to us older customers
Jimmy Kimmell
Jimmy Kimmell -Google user
a year ago
Amber was amazing helped me get the wife and switched over. We had some issues with the port but Amber was amazing with follow up and making sure we were all set. I would highly recommend working with her because she goes the extra mile....Read More
Corbyn Reed
Corbyn Reed -Google user
8 months ago
Was having a hard time online with the AI assistant (go figure) so I decided to go into a store and they quickly took care of what I needed in less than 20 mins.
Janelle Lovete
Janelle Lovete -Google user
2 months ago
Shout out to Excellent staff Jarred! Very helpful and accommodating ..⭐️⭐️⭐️⭐️ ⭐️
dale bengtson
dale bengtson -Google user
5 years ago
My DVR died last night, so I went out to the Xfinity store this morning to get a replacement. I got there a couple of minutes before opening and was already 8th in line, all very nicely spaced out due to COVID precautions. ...Read More
DirtyGirlHikes
DirtyGirlHikes -Google user
9 months ago
Very fast service, the best I've had in person at any cable company. The woman who helped me was able to get my address issue resolved quickly, and updated my old equipment!
Jason McQueen
Jason McQueen -Google user
a year ago
If you want the five-star experience ask for Donna, she's excellent. She got our upgrade all set and helped lower our internet bill when it jumped up. Also noticed they no longer sell the moto g pure in store which is a good sign.
EЯиʂɬ
EЯиʂɬ -Google user
a year ago
After five long years of disappointment, it's finally time to write a review that's anything but negative. My experience with [Comcast Serv.] has been transformed, all thanks to the exceptional work and service provided by the employee, Amber. From the moment I walked through the doors,...Read More
Tracy Webster
Tracy Webster -Google user
2 years ago
I was actually quite impressed with this store. I expected another ATnT type experience. It was not even close. The store was large, well lit and filled with busy employees working to solve customer issues. I was greeted right away and my name put on...Read More
CHAO JOUTIEN
CHAO JOUTIEN -Google user
a year ago
All of these five stars are for Donna at Xfinity, she was awesome and helped me figure out my billing and returns. She was super nice and helpful. Definitely the best customer service ever! Thank you so much.
Ilene Smith
Ilene Smith -Google user
2 years ago
The young woman at the front desk greeted us upon entering the store. She was so very nice and patient as we brought in the non-working box and the two incorrect boxes that had been sent by the call center and in less than 5...Read More
Mirka Aparicio
Mirka Aparicio -Google user
2 years ago
I think this is the fastest I have ever left in any store for anything electronic related! Ian was definitely a kind and patient person when it came to create a new account and helped us with the services we wanted. Amazing service and friendly...Read More
Dale Jackson
Dale Jackson -Google user
3 years ago
Very fast customer service. I was looking to upgrade my phone and I had already made my choice of new phone before going to the store. I told the customer service person what I wanted and he immediately retrieved it. I was in the...Read More
lois hetzler
lois hetzler -Google user
a year ago
The staff were very helpful and knowledgeable. They were able to get me my new cable box and remove all cable boxes from my account that I’ve been trying to have removed for over six months. I highly recommend this store. They were awesome.

Features

Service options

check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot