I stopped into Woodlawn Optical today just to ask if they could replace a broken nose pad on my glasses. I am not a customer of Woodlawn, and I had never stepped into the store before today. I was just looking for a...
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I stopped into Woodlawn Optical today just to ask if they could replace a broken nose pad on my glasses. I am not a customer of Woodlawn, and I had never stepped into the store before today. I was just looking for a quick fix so I could avoid driving to Costco (where I bought my glasses).
Glen was so kind! He quickly offered to fix my nose pad and went above and beyond that. He replaced both pads, tightened the temples, and cleaned the lenses without asking for a cent. I was prepared to pay for the pad repair, but it was obvious he was just happy to help.
In addition, he was kind to my 2 and 4 year old kids I had with me, welcoming them to a cookie, glass of water, and to play with the toys in the office. My 2 year old had the classic toddler snotty nose thing going, and as we were leaving he even wiped her nose. It was obvious he is a family man who values customer service and being a giver in the community.
The next time I need glasses, I will head to his store first instead of Costco. Thank you Glen!