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About

WM - Fresno Transfer Station is a waste management service in Fresno, CA.

WM - Fresno Transfer Station Review Summary

The summary was generated by AI, based on reviews.

Pros

This transfer station is convenient and well-organized, making it easy to dispose of waste efficiently. The staff is friendly and helpful, providing clear instructions and assistance when needed. The facility is clean and well-maintained, with a wide range of services available, including recycling and bulk waste disposal.

Cons

Some customers have reported long wait times, especially during peak hours or weekends. The facility can be quite busy, which may lead to congestion and delays. Additionally, some users have mentioned that the pricing can be a bit steep, especially for bulk or specialty items.

Review Rating Chart

Google Reviews: 4.2/5

Yelp: 4.1/5

Facebook Reviews: 4.4/5

Bing Places: 4.5/5

Superpages: 4.3/5

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Reviews & Ratings

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3.7
(142 Reviews)
5
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Kami T
Kami T -Google user
3 months ago
I’ve been a customer for 16 years and I have never had so many issues until now. I just got off the phone with customer service again (some of the worse reps, I have dealt with, as they are rude and have no empathy). This...Read More
Julio Salazar
Julio Salazar -Google user
4 months ago
Waste Management is awesome I like the service. They don't ignore your request and the bins get picked up in a timely manner. They also send out notifications for holiday pick up schedules. Simple and to the point they provide good quality services...
Diana Miller
Diana Miller -Google user
a month ago
What a joke this company is!! A two ton truck cant make it down our dirt road because the driver is scared he may get stuck but yet the recycling truck had no issue…I was told by the Stupidvisor that different drivers determine if they...Read More
Janet Nelson
Janet Nelson -Google user
4 weeks ago
Yes you are doing a good job but---please ask the driver to not block the mailbox side of the driveway with the cans. The parents from the school were not happy with me because I blocked the street and held up traffic when I...Read More
Mary Perez
Mary Perez -Google user
6 months ago
First few months I had a couple of missed pick ups. However customer service immediately corrected the pick up situation. They are excellent. ****Update 10-8-24 excellent service. Always gives you update if any specialnpick up due to holidays
Ishtar Sanchez
Ishtar Sanchez -Google user
9 months ago
This past year has been stressful. There have been several times where my trash hasn’t been picked up. They’ll pass by my home and skip my trash bin altogether. I’ve had to call them multiple times to come pick up my trash. They also have...Read More
Doug Lee
Doug Lee -Google user
7 months ago
WM drivers have always picked up our trash professionally and courteous and clean. Customer service however is a joke!!! I have a split bin that needs replacing it’s been over two months now they dont care to replace it. When my green waste bin dissappeared...Read More
Ruben Vargas
Ruben Vargas -Google user
2 weeks ago
When I have a problem or I need a new or extra container I will have it in my next pickup of my trash day thank you 💙💙💙🙏🏼,🙏🏼🙏🏼 …
Isabelle Orosco
Isabelle Orosco -Google user
6 months ago
Whenever there is a problem I call the office they call the workers that are out here if something's wrong or a mistake and it gets done within the day or the next day they explained everything to me and I appreciate everything I'm already...Read More
Alan Langstraat
Alan Langstraat -Google user
10 months ago
WM has big problems in customer service. First their trucks demolished my containers. Then when I requested new ones, they sent an email stating the new containers had been delivered. They had NOT been delivered. I called again. Same story. No bins. Nice lady called....Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot