I used to love coming to this Windsor. Just a month ago, the employees were so sweet and helpful super friendly, made the shopping experience fun and easy. But when I came back recently, it was like a completely different store.
All the staff seem new,...
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I used to love coming to this Windsor. Just a month ago, the employees were so sweet and helpful super friendly, made the shopping experience fun and easy. But when I came back recently, it was like a completely different store.
All the staff seem new, and unfortunately, they were unbelievably rude and unprofessional. No one greeted me when I walked in. They were all crowded behind the register talking trash about customers and laughing way too loudly. I saw one girl with dark hair roll her eyes at a customer who asked a basic question about sizing. Another employee, a skinny girl with short hair acted completely annoyed when I asked if a dress was available in a different size she just shrugged and walked away without saying a word.
It was honestly uncomfortable to be in the store. The energy was tense, messy, and chaotic. The change in staff has totally ruined the atmosphere. I ended up leaving without buying anything, which never used to happen.
Windsor corporate needs to seriously look into what’s going on here. This used to be a great location now I’d rather shop online than deal with this kind of attitude.