Reviews (855) 638-2262 Call Direction Website Photos About
Call Direction Website Reviews

About

Willis INFINITI is an used car dealer in Des Moines, IA.

Willis INFINITI Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.7
(363 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Morgan Fuller
Morgan Fuller -Google user
a year ago
Beginning to end this was an amazing experience! Salesman was knowledgeable and helpful in finding us the perfect vehicle. Techs were very knowledgeable as well; I left feeling well informed. Buying process was explained well and easy to get through. First time Willis perks were...Read More
Mitchell Krapfl
Mitchell Krapfl -Google user
2 weeks ago
Had a great experience shopping for a vehicle here. Our salesman Matt Anderson was able to get a vehicle for us to test drive on super short notice and even had it available for the test drive at a dealership closer to us. Made the...Read More
Rachel Meckley
Rachel Meckley -Google user
2 months ago
I had such a great experience at Willis biting my Infiniti! Quinn and Mason were great to work with and made the whole experience easy. I would highly recommend Willis and their team!
Ciel Friess
Ciel Friess -Google user
2 weeks ago
What a first class experience in the service department. From the drop off to the pick up, I felt like I was the most important customer they were working with that day. :-)
Steve Froscheiser
Steve Froscheiser -Google user
4 months ago
The experience @ Infiniti service is alway top shelf thanks to Isaac. He is always professional, courteous and goes out of his way to make sure you have a great experience and that everything has been addressed to your satisfaction!
Ron Rainey
Ron Rainey -Google user
3 months ago
Your young man in charge of service that day was the best. He got me in and out plus cleaned up my car in and out. He gets a good at-a-boy from me. I will be back for my future service
Cindy Goellnitz
Cindy Goellnitz -Google user
2 months ago
Very friendly and helpful -- greatly appreciate the taxi service when the car was completed. Many thanks for all you did to help when my car was so far away from your service center.
Kim Bauer
Kim Bauer -Google user
Edited 5 months ago
Im very pleased with the attention I receive when I’m at Willis Infinity! They are not only courteous and professional, but I know they care about making every experience a pleasure! I certainly appreciate Isaac in the service department- he has been Very helpful on more than...Read More
Ken Mollet
Ken Mollet -Google user
Edited 9 months ago
We recently had warranty work done on our QX60 at Willis in Clive, Ia. Isaac and Doug took care of our experience. We were very impressed in the way they took care of us and how quickly they had the job done. Gave us a ride...Read More
giovanni castillo
giovanni castillo -Google user
5 months ago
I recently had a great experience at Willis Infiniti, thanks to Nile. He was super helpful and attentive and made the process smooth. Highly recommend their service!
Korbie rinehart
Korbie rinehart -Google user
6 months ago
I had a great experience with Willis. My service agent Nile was knowledgeable and very communicative. Treated like a queen with a brand new car for several days while mine was repaired. I would recommend to anyone!
Todd Olmstead
Todd Olmstead -Google user
2 months ago
Professional, efficient, and courteous. Trevaris was awesome and helpful. Very satisfied with the service we received.
Molly T
Molly T -Google user
5 months ago
I recently purchased a 2025 Infiniti QX Luxe…I wanted a female sales women( just personal preference) Donna Overton..Was personable,professional,efficient,answering all of my questions,,,Made buying a new car a great experience!!
Kelli Woody
Kelli Woody -Google user
5 months ago
Sterling and Bobby at Willis Volvo are the best! They were so helpful and got me in a dream car. Customer for life!!
Katrina Richmond
Katrina Richmond -Google user
a year ago
I recently had my car serviced at Willis service department, and I must say that I was thoroughly impressed with the level of professionalism and quality of service I received. From the moment I arrived, the staff was friendly and attentive, making sure to address...Read More
AmyAnn Pearson
AmyAnn Pearson -Google user
2 months ago
Great buying experience. Our sales person was great to work with. Definitely would purchase again from Willis Infiniti!
Julie Werkmeister
Julie Werkmeister -Google user
6 months ago
Willis Infiniti is great! Our salesman Tom T. was great! He was quick to respond to our questions. Tom & the team worked hard to find what we wanted. The whole buying process was easy.
JayandLinda Patterson
JayandLinda Patterson -Google user
6 months ago
Isaac McGuffin, my service consultant, went above and beyond to understand and take care of my problem with my Infiniti G35x. Willis Auto has always been ready to provide excellent service for all of my cars.
Elree Canty
Elree Canty -Google user
2 months ago
The service at Willis Infinti is second to none. They have a great staff that focuses on the customers needs.
Dawn Johnson
Dawn Johnson -Google user
Edited a month ago
The customer service at Willis is top of the line. Isaac one of the Infinity Service Technicians went out of his way to get my car fixed. Because of his superior customer service and going out of his way to help me I purchased a...Read More

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Car wash
check icon Oil change
check icon Repair services

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments