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Wilkins Mazda

4.2 (301)

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Wilkins Mazda is an used car dealer in Elmhurst, IL.

Wilkins Mazda Review Summary

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4.2

(301 Reviews)

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kathy derrick -Local Guide

4 weeks ago

I bought a pre-certified car from Wilkins Mazda. The car fax stated that there were no accidents. Soon after I brought it home, I found that there had previously been an accident involving the driver's side bumper. Rather than fixing it during the pre-certification inspection,...Read More

Jewel Balabagno -Local Guide

3 years ago

WOW barely pulled up in my old, beaten G25x and LEFT WITH A LOADED ROCKETSHIP AND A NEW BESTIE. I couldn't find my perfect car as the nearest one was dang near 600 miles away. I too work with dense, ill-mannered people for a living...Read More

Peter Nicieja

a year ago

Shugah Babii -Local Guide

5 days ago

Thank you for being the reason I smile.” — ... Sometime just praying and believing in God can make a miracle happen unexpectedly, even places the right people in place grant you favor when you didn't know or believe you would deserve a blessing!Thank You...Read More

Roman Golubiev -Local Guide

a month ago

terrible experience buying a car. They wrote +1300 dollars for a technical inspection of the car. But this inspection does not exist and they cannot provide you with documents. Instead, they will make a report from Carfax for 45 dollars. They also put pressure on...Read More

Umair Shah

4 months ago

BEWARE: Dishonest & incompetent. (4/10)I took my car in, after booking a “pre-defined”Mazda Service package on their website, which included Synthetic Oil. However, they unanimously decided to put in cheaper oil (because its somehow recommended by Mazda!). I only noticed that 2 days later because...Read More

R. NawlsWalker

3 months ago

If you are buying a new car, beware of the added $1500 cilajet cost. It is not disclosed during the sale or paperwork prep and is was not presented as an add-on. When asked about it and if the cost can be taken off if...Read More

Piotr Janusz

10 months ago

The best dealership experience we ever had to the point we walked in to the point we walked out they made sure we were happy and treated us as family our sales rep was awesome and very kind and patient. Help us every step of...Read More

Olesya Shymko

8 months ago

Dear administration of MAZDA car dealership,I would like to express my disappointment about the service in your car dealership. My impressions were not very positive, and I believe that you should improve the quality of customer service.The staff at the car dealership was not courteous...Read More

Ravi Patel -Local Guide

7 months ago

THEY LIE ABOUT INVENTORY TO GET YOU IN THE DOOR!THE PHONE PEOPLE GET PAID FOR EVERY PERSON THAT THEY GET TO WALK IN THE DOOR.THE GENERAL MANAGER EVEN SAID THIS IS THE 3rd TIME TODAY THAT THE PHONE DEPARTMENT DID THAT.DO NOT WASTE YOUR TIME,...Read More

Joshua Sove

8 months ago

Went in to look at a certified pre-owned CX-9 since I needed a larger vehicle for my growing family. The CX-9 was extremely nice, but because I'm 6'4" it turned out that this particular vehicle didn't have enough space to comfortably fit a second car...Read More

Shalin Khandwala

7 months ago

Very disappointed and annoyed with this dealership. I inquired about a specific model I wanted to test drive. The person said the vehicle was available so I made an appointment to come In. I confirmed the morning of my appointment that the vehicle was on...Read More

Andrea Chua

a year ago

I’ve had nothing but wonderful experiences at Wilkins Mazda! I come here regularly for my services and Jessica and Barry have been amazing. They always remember my name and ask me about things we’ve previously spoke of. Today, I needed some extra things done on...Read More

Amy Franco

a year ago

I bought my car from this dealer and have brought it here for service ever since, and until today I have always had a great experience. Today, the check engine light is on. I called this morning to speak to a service advisor and left...Read More

Israel Rodriguez -Local Guide

8 months ago

My shopping experience at the Wilkins Mazda was phenomenal. The salesman did not beat around the bush and did not waste my time.My experience with other dealerships was negative for the most part. Even though they knew what I wanted for my trade...Read More

Arissa

a year ago

I came here yesterday after visiting a different Mazda dealership and my experience was so amazing. From the moment I walked in, everyone was so kind and helpful. Mike was awesome, he found the car that I wanted & was never pushy about it. Frank...Read More

Mykayla Garcia

a year ago

This review is based on the service department. I came in for an oil change and tire rotation. Everyone was kind and welcoming. They got me a free ride to my house and back. Omar took the time to look into the Mazda dealership service...Read More

Will Rudd -Local Guide

2 years ago

I found a car I liked online and called Frank the sales manager before I was off the phone within 10 minutes we had a deal made and a time when I could come pick up the car. I realize that I'd be able...Read More

Max Jvic

10 months ago

Would give them no stars if I could. Sent an email to ask about in depth information of one of their vehicles. They kept wanting for me to give them my phone number, despite me stating that I cannot talk, and that I would call...Read More

Maggie Morony

a year ago

As a single female, first-time car buyer, I was nervous about what I would endure throughout the car-buying process. I had a morning appointment set up at Wilkins Mazda to test drive a CX-5 and the second I got out of my ride, Josh...Read More

tom gockman

a year ago

Car buying is an aggravating experience. That will happen here as well, you need to make sure you do your due diligence on the car you’re looking for (whether an exact model or parameters for your search).However, aggregation aside, the staff here is exceptionally helpful...Read More

Claudia K

8 months ago

Thanks God we found Wilkins Mazda auto sales and we could meet a great salesman Mr. Sarge S. He is the best he doesn’t force the sale he was direct and honest, open to listen offers and cover our necessities and budgetWas a great great...Read More

barbara August

4 years ago

This is my third car I got from Wilkins. Bought from Sarge who’s been there 10 years. He’s great! All the sales, finance and service people are as well. I’ve always had a perfect experience there. Took about 2 hours but really was partly due...Read More

Carolyn Rechel

4 years ago

Had a great experience working with Josh and team on the purchase of my new CX-5. Not only does Josh have the best holiday sweater in town but he also had the best price and without need for negotiation. I really appreciated his approach to...Read More

Brianna Warren

3 years ago

So let me tell you about thee BEST car salesman ever that goes by the name of Josh. Josh worked with me for about 2 months. This was my first car and he was patient and consistent with me from day one. He has always...Read More

Seema Taher

3 years ago

I leased my car from here and had a great experience with Ken Killian. Since then we keep going back because their service team is great. However, we have had multiple negative experiences with their Sales team, especially Rosa. We went in last September to...Read More

Christine Zayouna

4 years ago

I had a great experience getting my Mazda CX-30 at this dealership. I have been to several dealerships in the city and none were as helpful and transparent as Wilkins. Sal was so easy to work with, he made the stress of obtaining my first...Read More

Javi Rodriguez dulce

a year ago

Good day I wonder if the man manager knows how unethical and uneducated his staff behavior is. I went in with my wife and there’s a guy that works there he looks a little bit like Mario. Short a bit on the stocky side,beard dark...Read More

Niki

4 years ago

Every step of the car buying experience went incredibly smoothly thanks to the staff at Wilkins Mazda. They are well informed, professional, transparent and honest. Josh, Sal and Ken made an overwhelmingly complex process into an enjoyable experience. Josh was so patient with me and...Read More

Rebecca Koshaba

8 years ago

I leased a 2016 Mazda6 Touring (absolutely love the car!). This is my third Mazda6, but first experience with leasing a vehicle. I did a good deal of research on the leasing process beforehand, and I can confidently say that Wilkins Mazda was...Read More

Scott Aoki

5 years ago

Came just to look at a couple cars without the intention to buy. Josh P provided a level of service that was far beyond my other dealership experiences. He is very personable, service oriented and even entertained my son while we were...Read More

Nida Naeem

4 years ago

Hands down the best car buying experience. I have been to many dealerships in the last 10 years and I have never felt so much warmth anywhere else. I accompanied my brother to co-sign on a Mazda. Josh was our sales associate. From the moment...Read More

Abrar Siddiqui

4 years ago

If everything in the world operated as smoothly and professionally as this dealership the world would truly be a better place. Getting a car this year meant a lot for me, and after spending close to 20 hours at multiple different dealerships and brands to...Read More

Todd Bacon

2 years ago

My Mazda broke down in rush hour traffic on the highway as I was traveling on a long road trip from out of town. I had it towed to Wilkins Mazda after hours. The next morning I explained to them that I was on...Read More

emily kavouras

10 years ago

I thought that the service I received from Kristin & Manny was extremely hospitable. I really loved the service I received from Kristin because she never seemed annoyed with all of the questions that I was asking and she was always quick to respond. I...Read More

Kevin Kucbor

2 years ago

My mom just purchased a 2022 CX-5 from Joe McGaha and we couldn’t be happier with the buying experience from the entire team of people we dealt with. Yes, it’s a crazy time to buy a car right now but Joe and Frank went above...Read More

paula bryant -Local Guide

3 years ago

I had the best experience ever Josh P was my sales person, And there was never a dull moment, He truly made me feel appreciated .And If I had a questions he had answers ! He is a true Gentleman ,And after the deal...Read More

Features

Service options

Delivery

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Car rental

Car wash

Oil change

Repair services

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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Wilkins Mazda Review Summary