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Wheel Works is a tire shop in Sunnyvale, CA.

Wheel Works Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(184 Reviews)
5
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2
1
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Sergio Odintsov
Sergio Odintsov -Google user
11 months ago
I had a fantastic experience with Wheel Works! They quickly fixed my tire and provided excellent service. I highly recommend them for any tire-related issues. Long awaiting time though
Kimberly
Kimberly -Google user
6 months ago
I had a 9am appointment and was asked when would I like to come back, and I said in the morning. I arrive at the shop and Edgardo had no information on my car or what service was being done. I had...Read More
MT Morrison
MT Morrison -Google user
2 months ago
Wheel works in Sunnyvale is awesome! Edgardo and Jacob are extremely helpful and patient customer reps. The mechanics do great work! Highly recommend this team and their automotive services.
Robert S
Robert S -Google user
5 months ago
When asking on the phone if it's possible to get a tire with a screw in it patched we were told to bring it and wait for an unknown length of time, but somehow before they close. Poor customer service.
Nir Rikovitch
Nir Rikovitch -Google user
9 months ago
Scheduled appointment for 1pm saying I'll stay for the car. Oil change and tire rotation. Came in at 1:15pm, was told it would take 1.5 hr. Took 3 hours. Paid 126 for it. Tires weren't rotated. In inspection battery, wiper and air filter were flagged....Read More
Claire Kim
Claire Kim -Google user
6 months ago
You have the worst receptionist , I thought it was just me but then I saw him being extremely cruel to an older white client. I wouldn't come back unless I was really stranded like I was. Usually when employees are not paid well they...Read More
Graham Perkins
Graham Perkins -Google user
a year ago
Recent changes to store personnel at this location has greatly improved my satisfaction. The previous Manager was in over her head but the new Manager is much more competent. Great service and they fixed a wheel balancing issue that Discount Tire could not resolve after...Read More
Mersiha Lendo
Mersiha Lendo -Google user
10 months ago
Jacob was very helpful. He’s always displayed a knowledgeable and approachable personality. He’s made the difference every time I’ve been at this location. Overall it’s always been a good experience with small bumps into the location not having parts for the cars and waiting time...Read More
Bobbi Perrin
Bobbi Perrin -Google user
a year ago
Quick, friendly and professional battery replacement, as well as basic system checks. Good price when compared to other automotive shops in the area. Was able to get an appointment for the very next day - a Sunday no less. I will...Read More
Sadegh D.
Sadegh D. -Google user
a year ago
The wheel alignment waiting time was a bit long, about 3 hours and whole process took about 3:30 hours, from 2pm to 5:30pm, although I booked the appointment and had a confirmed appointment online. The manager there was kind and apologized multiple times for the...Read More

Features

Service options

check icon Curbside pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointments recommended

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly