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About

West Towne Mall is a premier shopping mall located at 66 W Towne Mall, Madison, WI 53719. As one of the top shopping destinations in the area, West Towne Mall offers an extensive selection of stores and services to cater to all your shopping needs. At West Towne Mall, you'll find a wide range of retailers offering everything from fashion and accessories to electronics and home goods. Explore popular stores like [Store 1], [Store 2], and [Store 3] that provide the latest trends and high-quality products. Whether you're looking for a new outfit, home decor, or the latest gadgets, West Towne Mall has it all. In addition to an exceptional shopping experience, West Towne Mall also offers convenient services to enhance your visit. You'll find ATMs located throughout the mall, ensuring easy access to cash whenever you need it. The mall also provides a variety of dining options, allowing you to take a break and refuel during your shopping spree. With its convenient location and diverse range of retailers, West Towne Mall has become a go-to destination for shoppers in Madison, WI. The mall's welcoming atmosphere, combined with its exceptional customer service, makes it a preferred choice for locals and visitors alike. Plan your next shopping trip at West Towne Mall and discover the latest trends, top brands, and exceptional service. Whether you're looking for a specific item or simply want to enjoy a day of retail therapy, West Towne Mall is the perfect destination for all your shopping needs.

West Towne Mall Review Summary

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Egg Queen Wanabee
Egg Queen Wanabee -Local Guide
5 years ago
Very nice mall on the west side of Madison. Ample parking available. Sadly it appears that several of the large department stores that used to anchor it have closed. There is a nice food court with several dining options available. Check their website for current...Read More
Rebekah Suneson
Rebekah Suneson -Local Guide
5 years ago
My first choice for somewhere to escape and shop besides Target. Recommended checking out box lunch if you have ever enjoyed movies, especially Disney. It's like a more classic version of torrid. Also multiple places to enjoy for both girls and guys. I personally choose...Read More
keerthi & suman Kondru
keerthi & suman Kondru -Local Guide
6 years ago
A good indoor mall in Madison area with decent selection of stores .The play area for kids is so unhygienic. I would suggest to avoid that .Also avoid the smoke food stall that is inbetween HnM and forever 21 and save you $7 .The...Read More
Erin Wennersten
Erin Wennersten -Local Guide
6 years ago
Jenn Berg
Jenn Berg -Local Guide
a month ago
Saw TWO fights within 15 minutes of several girls physically beating the crap out of each other. Over a guy at 5PM in broad daylight. Security was no where to be found and onlookers were horrified.I guess if that's your thing, this would be a...Read More
Katie Boone
Katie Boone -Local Guide
a month ago
Anyone planning on shopping at West Towne Madison this holiday? I would not recommend it. My 17 year and 3 year were kicked our 30 minutes ago because of their new rules. Thanks to the unruly kids fighting and being distructive in Madison.My kid who...Read More
hannah keen
hannah keen
9 months ago
I don't visit Madison often. Showed up at opening Sunday morning. The bathrooms we entered after our drive were disgusting. Clearly they had not been cleaned after the previous days use. Stains all over the mall as if the floor had not been cleaned in...Read More
Ameliia
Ameliia
a year ago
I have been going to this mall for as long as I can remember and It is full of memories, I used to play on the farm playground their. I love Auntie Anne’s. I like the H&M their, and sometimes get new earrings from Claire’s....Read More
Andrew Driscoll
Andrew Driscoll -Local Guide
a year ago
West Towne Mall is great for clothes shopping. I often can find great deals at JC Penny's so I hope they can hang on. Also Cheesecake Factory is located in the mall and is one of my favorite restaurants! The mango Key Lime Cheesecake is...Read More
JeAna Katherine
JeAna Katherine -Local Guide
10 months ago
I hate the cotton candy machine it scammed me took 5 dollars and it broke my cotton candy and I got a weird cotton candy triangle I hate the machine it’s terrible and i hope they fix it it took me 3 seconds to finish...Read More
Briana Jackson
Briana Jackson
a year ago
So my partner and I went to the mall to grab some dinner. While we're in line I'm looking around at my surroundings, and this random crazy guy starts harassing me. Now security was apparently watching this entire thing go down, and what did they...Read More
Jennifer Alston
Jennifer Alston -Local Guide
8 years ago
I used to love shopping at West Towne Mall, but with the string of crime lately, I don't feel safe going in to shop.They have a great selection of stores, but the food court could use a little restructuring. It's a bit congested.I am just...Read More
John Mankowski
John Mankowski
2 years ago
My how far this mall has dropped off. This used to be THE place in Madison to shop. There were high end stores, a full food court, restaurants galore & a comfortable atmosphere. Now the food court has 5 low end food places, there are...Read More
Yesenia Lama Segura
Yesenia Lama Segura -Local Guide
5 years ago
Nice place is a lot of businesses are close. Is not like a mall to have fun, is super empty even during summer time. They need to import with something or all the places there are going to run out of business.They still having nice...Read More
Chris Takasawa
Chris Takasawa -Local Guide
8 years ago
A fairly run of the mill mall with an average/decent selection of shops. It's usually never too crowded if you avoid the heavy shopping times, which I consider to be a big plus.Bonus Tip: Great place to come to eat. Not only do they have...Read More
Jenny K
Jenny K -Local Guide
6 years ago
This is a nice mall in the Madison area on the west side. It's got lots of different stores always coming and going. It's stayed well kept over the years. It's family friendly with lots of entertainment for kids. There's lots of food options as...Read More
Anjana Patel
Anjana Patel -Local Guide
6 years ago
It's a nice mall in the town but not the best ones.They don't have lot of brand stores. Kids play area is good but always crowded.Food court is having easy to go option but no fine dining.Washroom are not very tidy. U will find tissues...Read More
Nathan Johnson
Nathan Johnson -Local Guide
7 years ago
West Towne is trying to get back to what it use to be back in the day. Remodel is going on currently. It is a clean well lit mall. Lots of parking. Food court is small with places only staying for a few months. Good...Read More
paul fackler
paul fackler -Local Guide
6 years ago
It's a big Mall with the usual Mall "variety," which means it's the same stuff you find in most any Mall. Barnes and Noble still offers books and has discount shelves and displays. Nice place to walk around when the weather is not...Read More
Chad Meske
Chad Meske -Local Guide
6 years ago
This place is a clear, unequivocal example of putting profit before product. The food court is a dump; the tables were only 20% occupied, and I could not find a clean table to sit at. I work in malls for a living, and this mall...Read More
Thomas Dafinger
Thomas Dafinger -Local Guide
5 years ago
The mall was not busy on a Tuesday afternoon. In my opinion this location needs a general facelift in order not to loose more and more customers into the growing online shopping industry. Some shops were vacant at the time as I was there. On...Read More
Nick Donovan
Nick Donovan
6 years ago
one security officer on duty on a busy Saturday night weeks before Christmas. really with all that is going on in the world I think you would be smart and have more then one on for such a huge property. how do you make people...Read More
Mickey Lipska
Mickey Lipska -Local Guide
7 years ago
As malls go, it's OK. It's certainly better than Madison's East Side counterpart. The food court has gotten worse over the years but I assume that's at least in part due to over priced leasing. There are a few other more full scale restaurants that...Read More
Madyson Driscoll
Madyson Driscoll
3 years ago
Overall I love west towne mall, it’s a great place to go shopping with friends and family. However, I had an unfortunate situation with a very rude employee today at H&M. She may have been having a bad day, but I did not appreciate the...Read More
Larry G. Irwin II
Larry G. Irwin II -Local Guide
5 years ago
I don't think I've ever been to the play area where there's not a group of kids that appear too old and have been dropped off. Just running around with shoes on. Imo, making all the other parents and kids nervous jumping from toy to...Read More
C Clemens
C Clemens -Local Guide
6 years ago
There are some nice stores at the mall. The Playland is fun for the kids. We miss some of the old Playland structures they had. It's nice to be able to shop and eat at the same place. Everyone can also get different foods so...Read More
Bob Harms
Bob Harms -Local Guide
6 years ago
I shop here for spring and fall sales at Sears and Penney's...I have coffee at Barnes and Noble, Starbucks, food court is across from Barnes and Noble...people walk who need a safe warm place in the winter and meet retired friends for coffee McDonalds opens...Read More
Miguel A. Urbina (UrbanLegendAIR)
Miguel A. Urbina (UrbanLegendAIR) -Local Guide
7 years ago
Many of the shops seem to be losing customers at a rapid pace. Even the good court sees many tenants for a few months before they give up and another establishment takes their place. I've given many of the smaller names a chance only to...Read More
Jerilyn K Miller
Jerilyn K Miller -Local Guide
7 years ago
I seldom visit the West Town Mall, I would like to but the restrooms are not disability friendly. So the mall, which might be fun for me to shop or have lunch is not an option. I had help to get inside the Mall, via...Read More
Chasity Foster
Chasity Foster
3 years ago
Let me first start off by saying the place I'm complaining about dont have a listing for the mall. It's called TACO ADA located beside steak escape. It was the worst experience I have ever had in my life we ordered 2 meals n a...Read More
Savannah Ryan
Savannah Ryan -Local Guide
7 years ago
Really great mall. Its the only place i can go to get my favorite coffee because the coffee place closed in the mall close to me. Everything is nice and clean and they have a good selection of stores. I really like that there is...Read More
Jorge Sanchez
Jorge Sanchez -Local Guide
8 years ago
It's a mall. There's really not much else to say, I'm sure you know exactly what to expect at malls. However, it negatively impacts the ambiance when the abundance of those people are idiots.Store selection is good, but don't expect to find any fancy shops...Read More
Anna Hayward
Anna Hayward -Local Guide
5 years ago
Good variety of places, from Cheesecake Factory to Eddie Bauer (and the regulars like Penny's and Victorias Secret, separate Pink store). Kids always seem to have fun in the play area. Bathrooms are normal mall bathrooms and parking lot has some bumps, is usually busy,...Read More

Features

Service options

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Accessibility

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check icon Wheelchair accessible parking lot

Offerings

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Amenities

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Crowd

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Payments

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Children

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Other

check icon LGBTQ+ friendly

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