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About

Watch Keep LA, your premier watch store in Pasadena, CA, offers a wide range of high-quality timepieces for men and women. Located at 301 N Lake Ave, Pasadena, CA 91101, our store is dedicated to providing exceptional customer service and an unparalleled shopping experience. As a reputable watch store, we take pride in our extensive collection of luxury and affordable watches from renowned brands. Whether you're looking for a stylish accessory or a precise time-keeping device, our knowledgeable staff is here to help you find the perfect watch that suits your style and budget. At Watch Keep LA, we're passionate about watches and committed to building long-term relationships with our customers. Visit us today and discover why we're the go-to watch store in Pasadena. Let our expert team help you find the perfect timepiece that reflects your personality and style.

Watch Keep LA Review Summary

The summary was generated by AI, based on reviews.

Pros

Watch Keep LA is a hidden gem for watch enthusiasts, offering a wide selection of luxury and affordable timepieces. The staff is knowledgeable and friendly, providing excellent customer service. The store's interior is modern and sleek, making it a pleasure to browse. They also offer competitive pricing and a variety of services, including watch repair and maintenance.

Cons

Some customers have reported that the store can be a bit disorganized, making it difficult to find specific watches. Additionally, the store's return policy can be restrictive, and some customers have experienced issues with warranty claims.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.7/5

Trustpilot: 4.3/5

BBB: A+

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Reviews & Ratings

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(23 Reviews)
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ThE W
ThE W -Google user
3 years ago
Jeff, was one of the best most professional dealers I have come across while building my watch collection. His professional etiquette, selection of watches and fair prices is the main reason I will be coming back for more goodies and have recommended my office to...Read More
Jiajie Chen
Jiajie Chen -Google user
2 years ago
Watch Keep was referred to me by a friend who received excellent services before. I bought two Rolex and did a trade in with them in a month. Jenny is extremely friendly and patient to provide detailed information and help through the whole purchasing process....Read More
KARINE TASHKAPLYAN
KARINE TASHKAPLYAN -Google user
3 years ago
After spending 3 years switching watch dealers and buying luxury time pieces. I was fortunate enough to come across Jenny from Watch Keep LA. I have purchased brands such as Rolex, Audemars Piguet etc. from some of the "MOST REPUTABLE" authorized dealers all across the...Read More
Ray Mei
Ray Mei -Google user
3 years ago
Fly over to pick up a Rolex Daytona panda 116500LN from Jenny, back than almost double msrp seems crazy at the moment and now almost quadrupled. Watch Keep Co.is my trusted place to buy dream watches.
Tiger J
Tiger J -Google user
3 years ago
Just bought a Patek Aquanaut 5968G-01 from Jenny and it came well packed and shipped fast to me! Watch is beautiful too! If there is any watch you need, look for Jenny to help you find it!
Justin Bayless
Justin Bayless -Google user
3 years ago
I’ve worked with Jenny on a few watches. She has been great and has helped me acquire some nice pieces. Highly recommend
Christopher Miller
Christopher Miller -Google user
2 months ago
I am so grateful to have found Watch Keep LA. Jenny was incredibly helpful from the start. She is knowledgeable and easy to work with which allowed for a seamless process. She located multiple options that fit my specifications and was thorough and answered all of...Read More
E Poppius
E Poppius -Google user
a month ago
Quick response, friendly service, genuine understanding of customer's needs. Concrete price level always informed - no hidden costs. Absolutely the best deal around. Super recommended!
Alexander Verdugo
Alexander Verdugo -Google user
a year ago
Jenny was friendly and easy to work with. We negotiated a price that I felt really good about. She was patient and made sure the watch fit perfectly before I left. This was my first watch purchase and I couldn’t be happier. Would recommend to...Read More
Jeffrey Morris
Jeffrey Morris -Google user
2 years ago
I had the pleasure of working with Sammie who was extremely competent and professional. I purchased a Rolex Bluesy and throughout the process Sammie took care of my needs professionally and promptly. I've purchased watches from several watch dealers around the country and...Read More
Andrew McGinnis
Andrew McGinnis -Google user
3 years ago
The lovely ladies at Watch Keep easily procured a very difficult to find Rolex for me. I had a very easy and positive experience, just a few texts with Jenni and my watch was ready for pick up in one week. I enjoyed my experience...Read More
Jon C
Jon C -Google user
3 years ago
I can't say enough great things about WGWC. Jenny made purchasing my dream Rolex smooth and personal. .She was thorough, answered all my questions and I never felt rush or pressured to purchase. I think she's fair and transparent. I would highly recommend and suggest...Read More
danny yoo
danny yoo -Google user
3 years ago
Jenny was an absolute pleasure to work with. She is very knowledgeable, patient, and professional. She answered all of my concerns with great detail and with a fantastic attitude. Buying an expensive timepiece is a big investment and she understands that. I was extremely particular...Read More
K Ogawa
K Ogawa -Google user
3 years ago
Brilliant. Clean. Professional. Classic. Oh and the Rolex Sea Dweller was acceptable as well.

Buying from any online resource whether a TV or luxury watch is daunting. But put in the due diligence and meet with Jenny you'll soon understand she is the gold standard. Never pressuring, emits...Read More
Kelly Tran
Kelly Tran -Google user
3 years ago
Professional, Efficient, and Wonderful customer service. I've gotten a variety of watches from Jenny and every single time she impresses me time and time again. Her efforts to go above and beyond for her clients are impeccable. I refer so many of my friends to...Read More
Arrington Williams Realtor
Arrington Williams Realtor -Google user
3 years ago
I just purchased an Omega Planet Ocean from Watch Keep LA. Working with Sammie and Jenny was a wonderful experience. They were very knowledgeable, very professional, and fun to work with. Buy at Watch Keep LA with confidence. I look forward to purchasing my next...Read More
Jean W
Jean W -Google user
3 years ago
I wanted to celebrate a milestone my husband and I have achieved. Sammie and Jenny were recommend to me by a friend. We spend a few days working with Watch Keep LA and finally got both me and husband a timepiece as a memory. Excellent...Read More
Andy Zuloaga
Andy Zuloaga -Google user
3 years ago
Worked with Sammie and Jenny who have an amazing inventory of watches Told them the one I wanted and was able to get a brand new watch which is very rare from them at fair market value. Thank you so much for the...Read More
wrist gem
wrist gem -Google user
3 years ago
Excellent luxury watch buying experience provided by Sammie at Watch Keep LA. Item was accurately represented, shipped immediately and nicely packaged. I would recommend Sammie to my friends and look forward to working with him in the future. Thumbs up!
Creative Dragon
Creative Dragon -Google user
2 years ago
Jenny was awesome to work with and provides the highest quality service to her clients. She got me my favorite watch the Rolex Starbucks! Thank you so much Jenny!

Features

From the business

check icon Small business

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Appointment required

Payments

check icon Credit cards

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