Today on 2/24/2025 at approximately 11 am I've encountered to worst customer service experience I have ever had at any Walmart at this location. I was going to go to the money center to put some money on my onecard and the black guy with...
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Today on 2/24/2025 at approximately 11 am I've encountered to worst customer service experience I have ever had at any Walmart at this location. I was going to go to the money center to put some money on my onecard and the black guy with the glasses with the mini dreads lied and said it was closed even though there were a few people standing in line. I went to customer service, and they told me they were open which conclude the guy lied or discriminated against me for no apparent reason. I was very upset with him by the way he treated me and instead of apologizing for his mistake he decided to call the cops on me when I asked for a manager, he should not be working in customer service ever again and I hope corporate sees this message. He even lied to the cops saying he was going to break when he never even said he was going to break when I've attempted to enter the line, he said because we're short staffed.
Out of all the Walmart's I've been to this one is the worst, never again will I return to this location thanks to the person who worked at the money center on this day and time. I bet I wouldn't even have this problem at the southwest little rock location. I've dealt with a lot of crap customer service at this location but not at the point where I had the cops called on me for what one of your associates or bad apples did to me. The sweet elderly associate who worked at the door there was a witness to it. Whoever is that guy was that worked the money center that morning just made me not to want to return this location because he doesn't know how to deal with disagreements, he should be ashamed of himself he's a disgrace to himself, Walmart and humanity.