I went to this location yesterday to pick up some last-minute things, and my daughter was looking for Pokémon cards. She had a couple of packs in her hand while walking around the store but decided to put them back because she wasn’t really interested...
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I went to this location yesterday to pick up some last-minute things, and my daughter was looking for Pokémon cards. She had a couple of packs in her hand while walking around the store but decided to put them back because she wasn’t really interested in those specific packs. I went to self-checkout while she returned them, and when I looked up, I saw her leaving Walmart. I assumed she was heading to the car because she thought I was, but then I noticed a woman speed-walking to follow her. I quickly grabbed my items and headed to the door, only to see that same lady, who I believe was a secret shopper, approach my daughter and accuse her of stealing Pokémon cards. I was completely confused. Then another secret shopper came over to accuse her further. Thankfully, my daughter handled it well. The secret shopper insisted that she empty her purse, and my daughter showed her everything, proving she had nothing. She even showed her empty pockets. Then, the secret shopper had the audacity to tell her to lift her shirt to show them her bra and to show her waistband, which was extremely inappropriate, and made my daughter feel uncomfortable and disgusted especially since my daughter is a minor and they had no authority to do that. After that, we decided to leave because I didn’t want my daughter to be in that situation any longer. As we were leaving, they followed us outside and stood on the sidewalk while we got into our car, trying to take a photo of my license plate for no reason. If they didn’t find anything in my daughter’s purse or pockets, there was absolutely no need for that. They didn’t even check the cameras and only accused. It was so unprofessional, and I won’t be going back there again.