Had to make a return and the app allowed me to choose curbside return, like target does. So I chose that. I arrived to the designated parking area and plugged in my spot number and received a message that an employee would be out shortly....
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Had to make a return and the app allowed me to choose curbside return, like target does. So I chose that. I arrived to the designated parking area and plugged in my spot number and received a message that an employee would be out shortly. An employee, in fact, never came out. So after waiting 20 minutes because I was in slippers, I went in to customer service. At the counter I explained that I had a curbside return and could I just do it inside with her because no one ever came out. This associate then proceeded to tell me “we don’t do curbside returns, only pickup, that’s why no one came out”. I showed her my email and confirmation stating that I was infact making a curbside return and she continued to argue with me. She was super rude but I made my return.