I showed up right at closing to get a script for my grandson that can only be picked up the day he runs out. (Narcotic) because the insurance was an out of state insurance, and it was closing they didn’t even try to run it....
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I showed up right at closing to get a script for my grandson that can only be picked up the day he runs out. (Narcotic) because the insurance was an out of state insurance, and it was closing they didn’t even try to run it. If they had they would have found it to be pre approved. They did offer to run it under the good rx card but I told them that would not do me any good as I only have $2. So they said there is nothing we can do for you. I left in tears, after fighting all day, with my mental illness just to get there. I think that EVERY customer should be treated as the first customer of the day. They do not know my situation and should not have treated me the way they did. I have taken a day to wait to write this review as I wanted to calm down and not make a hasty review. I am going back again today and if I am treated the same way I will be saying my peace. I’m sorry their day did not end right exactly when it was supposed to. Welcome to customer service.