There is a reason this place has 2.7 stars. I booked my updated COVID and flu vaccine here, and insurance is required. When I tried to explain that the state of MA threw me into an insurance blind spot earlier this year, I...
Read MoreThere is a reason this place has 2.7 stars. I booked my updated COVID and flu vaccine here, and insurance is required. When I tried to explain that the state of MA threw me into an insurance blind spot earlier this year, I tried to leave out the details of the mess they made, cause I know people and to be frank they don't have the patience and hate what in their eyes is fluff. When I was pressured further by the pharmacist as to whether or not I had insurance, I did explain the details as to how the state of MA decised on the spur of the moment what plan I should have for me, after I had already signed up for one, only to never receive the insurance card for their chosen plan and to still received the card for the one I signed up for. The pharmacist lost her patience mid trying to say this as concisely as is possible, demanded a black and white answer, held something I did not do to myself against me, doubled down on negative stereotypes and reinforced the ingrained notion that I am not conforming to a simple expectation, through no fault of my own, took the complications the state has made out on me, profiled me as some sort of esoteric person, amd refused to talk to me further, all for a situation I did not create and said I was not doing anything to answer her question. She was expecting me to meet a criteria with a definitive answer and refused to listen or understand why I could not do that or hear out that I was doing the best I could with what what presented to me including her bad attitude, and she cut me off before I even got that out, sharply retaliating with how I was not trying to answer her question and I was just going off on tangents with unnecessary details as if I was trying to waste her time with an admittedly complicated situation. She refused to aconolwedged I was being as concise as I could for what is a very compicated situation and made that my fault and doubled down on the very American cultural phenomenon of complete intolerance for anything that is not immeditely convenient or simple: well it was simple, I had an insurance plan I signed up for and the state inteferred. Now its not clear what I have even though I am obviously paying for it, if it is still in the system. I will never go back to this Walgreens and I would not recommend you go to them, they will not help you even if you have insurance and have signed up for it, and any deliberate chaos caused by that state insurance system to throw you into a crack, they blow back as somehow your fault. I even arrived for my appointment and they still turned me away after discovering I do have insurance in the system. They could not tolerate that I could not provide them the answer that is expected because of how the state handled my insurance application and they took it out in me and got mad at me for that it was not a simple situation, which I did mention right away. This place SUCKS in ways that defy words and there is a reason it lost its contract with the state of MA. It was beyond inappropriate what happened yesterday and I hope it goes out of business. It will with that pharmacist making the decisions.
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