The staff at this Walgreens are in an area heavy with tourists, and those of us going to and from different offices in Streeterville. Today, 3/4/25, I witnessed staff at this Walgreens advocate for, and defend their fellow cashier who was verbally attacked by an...
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The staff at this Walgreens are in an area heavy with tourists, and those of us going to and from different offices in Streeterville. Today, 3/4/25, I witnessed staff at this Walgreens advocate for, and defend their fellow cashier who was verbally attacked by an individual who claimed to be a regular customer. What could have been a first experience at this location turned into a disaster for me by someone whose hate brought me to tears, gave me hope that there are many people NOT like this customer, advocating for working individuals with disabilities. I have worked in customer service, and I was shaking in line while this incident unfolded. I see a lot of negative reviews for this location mentioning the customer service, and I have to believe that a lot of those are coming from individuals who have not been in their position. What I witnessed today from the cashiers at this location was extraordinary customer service, while still standing up for what is right. I didn't catch their names but Thank you to the women working the register who calmed the situation for all!