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Walgreens is a walgreen in Fitchburg, WI.

Walgreens Review Summary

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(100 Reviews)
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John Herbst
John Herbst -Local Guide
a year ago
I enjoy shopping for vitamins, health care needs & Rx prescriptions from the pharmacy at all the Walgreens in the greater Madison area, including this one on Fish Hatchery Rd.This locale has all the items one has come to expect from Walgreens.From hair and personal...Read More
Samuel Goodell
Samuel Goodell -Local Guide
2 years ago
One line open with people waiting all the way to the photo counter. Twenty minute wait while the one employee worked through everyone. The employee at the register asked a male employee to open a second line, but he refused. Instead he...Read More
Alex Gilbert
Alex Gilbert
a week ago
Never have a good experience with refilling my medication. Not one time has it been smooth. When I do a refill over the phone it never refilled the meds I ask for it only does some of them not all of them. I asked for...Read More
Richard
Richard
2 months ago
This is the worst pharmacy for customer service. I just went to have a prescription refilled and wanted to wait. The tech put the request in immediately. I waited 30 minutes, while the pharmacists and other techs did other things than fill my prescription. When...Read More
GND Gaming
GND Gaming -Local Guide
a month ago
I walk into Walgreens expecting I could print photos, first off the machine is pretty complex, luckily I'm a genius and can operate the machine. After I get my photos selected with the appropriate size I wanted, the machine asks for a pin which I...Read More
Teresa Sorensen
Teresa Sorensen
a month ago
I wish I kept a log of all the times Walgreens on Fishhatchery in Fitchburg screwed up filling my prescriptions but I kept thinking “this is probably the last time for problems” - but it never ends! I think some of it is their...Read More
Josh Posey
Josh Posey
4 months ago
If you need a prescription, do not get it filled here. They will not receive the prescription regardless of whether your doctor digitally submitted or, or they manually call it into the pharmacy. You will have no notice of the prescription on your Walgreens account,...Read More
Laura Cruz
Laura Cruz -Local Guide
6 months ago
Be ware of the Pharmacy Resident. I came to pick up a fertility drug and he gave me an antidepressant commonly used for OCD instead. The Pharmacy Manager/Pharmacist was very polite and anapologetic and gave me a discount to make up for the mistake. Moral...Read More
Lisa Balliette
Lisa Balliette
7 months ago
Don’t waste your time & energy dealing with this Walgreens location.I’d been trying to pick up a new prescription for months and I repeatedly had issues, in fact I gave up and decided to switch to a competent pharmacy.My doctor send the script over 4...Read More
Keith Cavey
Keith Cavey -Local Guide
9 months ago
This Walgreens isn't particularly good or bad compared to other locations. The staff here have been fine, and this store is generally kept clean and well-stocked. My gripe is that overall, I'm finding fewer reasons to keep my prescriptions and other business with Walgreens. Like...Read More
DORIS Allen
DORIS Allen -Local Guide
2 years ago
Dawn Baker
Dawn Baker
10 months ago
As of late, their service has truly gone down hill. My doctor had sent over a prescription to be filled. I phoned the next day to make sure it was ready for pick up. The robo voice you get did not want...Read More
Shawn Tallard
Shawn Tallard -Local Guide
a year ago
*Updated 11-10-23* Their staffing seems better than 2020-2022, and they've been better able to manage customer expectations. But, pharmacy is still a bit slow to attend to customers. Their photo dept had no record of an important order I had confirmed for pick up at...Read More
Nicole Reed
Nicole Reed
8 months ago
This pharmacy is leaps and bounds ahead of where it was a few years ago. Much better management, more knowledgeable pharmacists! I met Jake a few months back, long-haired pharmacist, and he was very knowledgeable about my prescriptions, vaccines, and took the time to help...Read More
Tim Smith
Tim Smith
a year ago
This is a review on Walgreens business administration and not on their staff.I moved to Walgreens pharmacy back in June and they have been a nightmare. They made numerous errors with my orders right out of the gate. Filling some that were unneeded...Read More
Lauren Feierabend
Lauren Feierabend
a year ago
I wouldn’t bother sending your prescription here. Had my SSRIs sent to this location last week and when I called about why it hadn’t been filled was told that my Dr rejected the prescription. When I called my Dr they told me they sent the...Read More
Skyler Cochrane
Skyler Cochrane
11 months ago
Would give ZERO stars if possible. Somehow withholding medication is acceptable at this location and patient care/wellbeing is out the window. I requested a prescription to be filled as it became available, this was NOT done. I asked to be notified if they were unable...Read More
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p
a year ago
From my experiences with this Fish Hatchery Rd. Walgreen, it is by far the worst Walgreens in every aspect -- Photos, Pharmacy, General Retail, Management! This place frequently has problems with their machines and their management. In the past, I ordered photos online with...Read More
W G
W G -Local Guide
2 years ago
Unbelievably incompetent staff. They mess up my basic prescriptions every month and I spend hours every time trying to straighten it out for them. I genuinely believe Walgreens hires the worst of the graduating class to staff their pharmacies. According to some folks at a...Read More
Anthony Tobasco
Anthony Tobasco
2 years ago
Quite literally the worst pharmacy on the planet. Multiple months in a row I’ve been on hold waiting for someone to pick up for over 30 minutes and then the automated response just asks for a survey and hangs up.Almost everyone there is incompetent. I...Read More
Tim Kubal
Tim Kubal
2 years ago
I literally never review anything, but this Walgreens deserves a review. I waited almost two weeks for my prescription to be filled. I understand back orders happen. I called in occassionally throughout that timespan to verify that there were no mistakes, since this was a...Read More
Brian Bolek
Brian Bolek -Local Guide
a year ago
The store is OK, but the pharmacy completely sucks. As others mentioned you are looking at a minimum 20 minute wait and probably more. One time I thought I was smart avoiding the drive-thru and went inside... only to find a sign that says the...Read More
Whitney Disch
Whitney Disch
2 years ago
I just called to ask them if they had a product because it didn’t say online either way. The first thing the employee said was “you’re welcome to come in and look”. The reason I’m calling is so that I don’t have to drive across...Read More
Katey Walsh
Katey Walsh
a year ago
Store is dirty and the pharmacy employees are rude and incompetent. I don’t think I’ve ever seen an unhappier group of people in my life.Also I ask the pharmacist if my antibiotic needed to be taken with food and was told no, what I...Read More
Amber Star
Amber Star
5 years ago
The pharmacy staff made serious prescription errors. They seem lost and there is no good communication between staff themselves and there computer system. I just got the right prescription to replace the wrong one they gave me. I was also receiving a refund because of...Read More
Emily Christopher Kordus
Emily Christopher Kordus -Local Guide
2 years ago
After going to this pharmacy for 3 years, it’s gone downhill in the last year or so. There is ALWAYS a long wait in the pharmacy line, no matter how late or early you go-9:30. Chronically understaffed. Always out of the medication I need even...Read More
Jaclyn Ferron
Jaclyn Ferron -Local Guide
4 years ago
The pharmacy here is awful and should be avoided. The staff are rude and condescending. The hours fluctuate frequently and aren't updated online or in the phone system, or even posted outside, so you never know whether or not they may be open unless you...Read More
Clint M.
Clint M. -Local Guide
4 years ago
I had a prepaid photo order online this morning and went to the store to pick it up in the afternoon. Jessica from the photo center had me waiting for 10-15 minutes while she went looking from the pile together with other 2 staff in...Read More
Tori Olson
Tori Olson
2 years ago
After calling multiple times today and finally on the third try, I was hung up on by whoever the woman was at the front answering calls. The pharmacy was not picking up for what was about an hour, and I would be kicked back to...Read More
Amber
Amber -Local Guide
4 years ago
I was supposed to get a refill. My doctor messed up and sent the wrong one. When I went to pick it up at Walgreens, they just said "you're getting a refill" without telling me or showing me what medication I was picking up. I...Read More
Kim Smith
Kim Smith -Local Guide
2 years ago
I waited in line at the drive thru yesterday evening for 25 min and no one was moving. When I finally got up to the line she said it wasn't ready even though the dr sent the order over 4 hrs ago. She asked if...Read More
Kyla Charles
Kyla Charles
7 years ago
I placed a photo order on the 14th for same day pick up at the Fish Hatchery location, in which my mother arrived on the 15th to pick up. She was informed by the manager that the printer was broken and that we'd be called...Read More
Tonya Neumann
Tonya Neumann -Local Guide
2 years ago
Zero stars needs to be an option. This pharmacy has dispensed the wrong medication and wrong dose on more than one occasion. They have also billed/charged incorrectly more than once, but the safety errors with the wrong meds and doses is appalling. Would recommend avoiding...Read More

Features

Service options

check icon Curbside pickup
check icon Has online care
check icon Delivery
check icon Drive-through
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT