I was truly astonished by the assistance and compassion I was shown today by the manager Carlos and floor associate Jhanley. I contacted the store to purchase a wheelchair for my 97 year old grandmother. Carlos was helpful over the phone and checked to ensure...
Read More
I was truly astonished by the assistance and compassion I was shown today by the manager Carlos and floor associate Jhanley. I contacted the store to purchase a wheelchair for my 97 year old grandmother. Carlos was helpful over the phone and checked to ensure they had one in stock. I needed it today as my grandmother's mobility has quickly declined, and I could not wait for insurance approval to get one through her plan. When I arrived at Walgreens frazzled and in a rush, I was helped by Jhanley who assisted me in finding the wheelchair and a plastic bed pad for Gram. After this, she called Carlos to help me carry the wheelchair. He hoisted it up, brought it up front, opened a register to ring me in, helped looked for discounts, and carried it out to my car. I cannot thank this store, and these two employees enough. I was able to get the wheelchair back to Gram's house and assist her health aid in getting her out of bed. My grandmother is the matriarch of a huge family and means the world to me. Getting bed sores and being bed bound will only come with dire consequences, so I am so grateful for the assistance and help today. Thank you, Carlos and Jhanley- it "takes a village" and you both played a huge role in aiding my family today. Also, thank you Walgreens for having the wheelchair in stock and the other medical supplies we needed! ♡