I had read the reviews on this Walgreens, located on Danbury Rd, in New Milford, CT. and decided to give them a chance, I was wrong. I DO NOT RECOMMEND this pharmacy to anyone who is looking for a good experience. The pharmacists are polite...
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I had read the reviews on this Walgreens, located on Danbury Rd, in New Milford, CT. and decided to give them a chance, I was wrong. I DO NOT RECOMMEND this pharmacy to anyone who is looking for a good experience. The pharmacists are polite on the phone however, they are deceitful and untrustworthy. They do not return phone calls as promised, when claiming to leave notes about the side effects on my profile (this happened on 3 separate conversations), nothing was documented. When I called again to say they filled the wrong medication which, we paid for, apologies were given but, it continued to happen for 3 months. They first blamed my Physician, I had my Physician write the script with the specific medication needed, per their request, then after being told they can order it, never did and finally they stated, they couldn’t get the specific medication that I needed however, still filling the wrong medication and never mentioned anything upon pick up. I ended up paying for 2 wrong medications before finally getting upset and and explaining my dissatisfaction, before my husband picked up the 3rd time (that was incorrectly filled as well). I trusted them and they betrayed that trust. They were deceitful and misleading. It’s sad to see that this company thinks so little of their customers that they can be so heartless and deceitful to their needs and taking their money for prescriptions that are useless, without a second thought. I will be writing a review and filing a complaint with the BBB on Walgreens business practices.