Went to the FedEx counter to do a return and the lady working this evening was very rude! As soon as she finally came to the counter she had an attitude. I said, "I just need a label printed please to return this." She grabbed...
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Went to the FedEx counter to do a return and the lady working this evening was very rude! As soon as she finally came to the counter she had an attitude. I said, "I just need a label printed please to return this." She grabbed her gun and scanned it and just says, "can't print here". I asked what does she mean and she snapped back that there's nothing she can do if the system won't except it. I said, "Ok, any ideas why not?" She's turned away and couldn't care less and snaps, "I can't do anything here. You have to go to another location." - no explanation how another location would be able to accept the return label if they can't. As I stood there trying to search my phone for a number to get any help she starts talking crap to the FedEx guy that was there and kindly waiting to take my box - telling him she doesn't know why I'm still standing there but then tells him sometimes the labels weight don't match the item and going on talking rudely about me. I did nothing to her! As I heard her say that I said, "Mama, you could have mentioned that to me instead of just trying to send me off to another location where I would have the same issue!! I did notice they put the weight as only 1 lb for a gaming chair and if that's the issue that would be helpful to have been told." She starts flapping her mouth, again very rude in her tone, comments and the I don't care attitude!! I have been a customer at this location for 14 + years and I'm Thankful I never had to deal with her before & I NEVER will AGAIN!! The lady working the photo/ FedEx counter needs to find a job that doesn't deal with customer service! The manager really needs to rethink this hire or lose lots of customers.