Worst pharmacy in the city. Waited for almost 45 minutes to be helped. The whole time the pharmacy tech just talked to a couple who were waiting for boosters but did not have the right paperwork. The guy went home to get his phone and...
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Worst pharmacy in the city. Waited for almost 45 minutes to be helped. The whole time the pharmacy tech just talked to a couple who were waiting for boosters but did not have the right paperwork. The guy went home to get his phone and the tech continued to make us wait while he talked to the guys wife and showed her his vax records( unprofessional at the least). When the couple were finally done, he went to the side door and talked to the front-end cashiers. I finally said something and he just said "I am working on it" never apologized for the wait or even acknowledged the fact that I was waiting for over 30 minutes even while he stared at me in the line. May I add that while the guy went home for his phone, the lady said "I am sorry for holding you up, I'll step to the side." In which he replied, "No, do not be sorry, it's fine, there is no one here" and looked at me and smirked... super great CUSTOMER SERVICE.When I left there were 5 other people waiting in line. My mom was trying to cash out in the front end and all the cashiers (4) were in the back talking to their friend and the pharmacy tech! I WOULD NOT recommend this pharmacy unless you love spending your whole day in line and being laughed at, talked down to and ignored. :) The sad part is, the manager, Derek of the Willett Ave location is a nice guy, he just hired really arrogant and incompetent people!