Reviews (505) 292-0917 Call Direction Website Photos About
Call Direction Website Reviews

About

Walgreens is a walgreen in Albuquerque, NM.

Walgreens Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
2.2
(157 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Nastassia Rodriguez
Nastassia Rodriguez
3 months ago
Ben the "Pharmacy Manager" displayed an appalling lack of customer service, dismissiveness, and lack of basic managerial skills. My prescription has been back ordered for over 3 weeks, and when I called Walgreens to have them assist in locating my prescription at another location, he...Read More
TripleMoon
TripleMoon
5 months ago
The new manager at this store should be fired for the way she treats her employees. She should know better. They have a manager at this store that lacks emotional intelligence and is on the verge of getting Walgreens sued for discrimination and retaliation. She...Read More
Celia Lemble
Celia Lemble
5 months ago
Artero is always helpful and kind, even if he has to be called back from another part of the store. I have always received good service and very careful and kind observance from security. Can't speak for the pharmacy , but I have been treated...Read More
Tamra Williams
Tamra Williams
7 months ago
The pharmacy is ALWAYS incredibly disorganized. Even with only a couple of people in front of me, it is hard for staff to find the prescriptions. It isn’t their fault, the department isn’t set up efficiently. I recently got a vaccination. I signed up for...Read More
A Finch
A Finch
6 months ago
I have been using Walgreens pharmacy for over 10 years and thanks to this particular pharmacy this is my last month using Walgreens pharmacy. In all the years I have been with Walgreens I have never heard what I was told today by this pharmacy.I...Read More
Eric Henson
Eric Henson
8 months ago
The shopping experience at this location is poor, but I don't blame the workers; they are obviously overworked and haggard. The location is understaffed, and many items are locked up, including even low-cost things like candy (it's kind of ridiculous to need the staff...Read More
Christopher Ruiz
Christopher Ruiz -Local Guide
4 years ago
Katrina Rowland
Katrina Rowland -Local Guide
8 months ago
Let me start of by saying that it could have been so easy to help us with a refund . Corporate office sent us into the store to get a refund on a failed Netspend transaction. Well, needless to say they called over an incompetent,...Read More
Liv Cervantes
Liv Cervantes
a year ago
WOW I don't think I've ever felt so insulted before. I was shopping for a topical wound antibiotic and gauze and I was reading the packages because I needed to know what was in them in case its something I can't use on my sensitive...Read More
Eric Chavez
Eric Chavez -Local Guide
a year ago
After years of using this pharmacy, this is the last straw. I scheduled a covid vaccination for myself and for my mother. I have an account, so I schedule mine online and my mother's over the phone. I arrive at the pharmacy and the line...Read More
Alan and Lara Stagg
Alan and Lara Stagg
a year ago
This Walgreens pharmacy is totally pathetic. I was overcharged $160 for a prescription and went back within 24 hours to fix it and was told that the charge was correct. After contacting them again the same day, they finally admitted that they had...Read More
Izzy Godfrey
Izzy Godfrey -Local Guide
a year ago
This. Place. Is. Garbage. Trashy parking lot (not entirely their fault, but the appeal to these certain people is here obviously). Never an employee around to check you out. You will spot at least 4 of them doing something that takes one or two at...Read More
Tristan Strecker
Tristan Strecker
2 years ago
If it isn't bad enough the parking lot looks like the interior of a dumpster, the store itself is filled with employees whose intelligence matches that visual.Especially the horribly inept pharmacy crew. My mother went in to pick up prescriptions (that she called about the...Read More
Lily Romero
Lily Romero
3 years ago
Pharmacy is trash. Hold times over 30 mins and they just hang up on you. Took a good 5 mins to reach the store manager, she was polite and said that the pharmacy wasn't even busy, I was still on hold for 30 mins on...Read More
Alexis Ortiz
Alexis Ortiz -Local Guide
2 years ago
This store experience was horrible!! First off the outside was completely trashed should have been flag to get back in my car . Upon entering employees just stared without even greeting me. The shelves were empty but I found a few things on my list...Read More
James Derringer
James Derringer -Local Guide
3 years ago
Waited there 10+ mins for a manager to process my return (because the cashier claimed she couldn't do it with my digital receipt), heard her call the manager twice over the intercom and she still never showed. Finally another cashier came over and was able...Read More
James Hanson
James Hanson -Local Guide
4 years ago
I was shopping at this Walgreens today and was surprised to see what appeared to be the manager, a woman (maybe named Sylvia), shouting at a customer who had made an online order. She continued shouting as the customer broke down in tears and left...Read More
Christine Laing
Christine Laing -Local Guide
2 years ago
I shop at Walgreens quite frequently , my last visit was 3 nights ago at the Walgreens at Eubank and Central. It is the one I go to most often because there's an employee there that I would like to make a comment about. His...Read More
Bobbie Barreras
Bobbie Barreras -Local Guide
2 years ago
My mother is bed ridden and my brother went to pick up a prescription that she had received a confirmation that it was ready for pickup 3 days earlier. He was told there was nothing on file and nothing could be done except have the...Read More
Michael Mccann
Michael Mccann -Local Guide
3 years ago
Not just worst pharmacy experience ever... but worst retail also. After 2 weeks of failure to get my RX I went in the store. I was told 45 minutes went back 2 hours later to be told 30 minute. Went back 2 hours later again...Read More
O. Ahmed
O. Ahmed -Local Guide
3 years ago
This is by far the slowest Walgreens pharmacy in the city. They claim to be shorthanded because of covid and the hiring shortage however this Walgreens has always been slow going back to way before the pandemic and they're even slower. I can't imagine how...Read More
Greg Roberts
Greg Roberts -Local Guide
3 years ago
I had four years of decent experiences with this Walgreens, but recently they've gone down the toilet and I'll be changing pharmacies. I went to the drive through recently and was told it was "Covid testing only" and I had to come inside. A few...Read More
Jacqueline Flores
Jacqueline Flores -Local Guide
3 years ago
Just went here not even 20 minutes ago and the lady at the register who had no name tag but had a grey hoodie, glasses and highlights in her hair was on her phone while ringing my mom out. I usually dont like to leave...Read More
Douglas Logsdon
Douglas Logsdon
3 years ago
Scheduled COVID-19 Booster, could not get it since they were closed due to "short staffing." In the 20+ minutes I was in the parking lot attempting to reschedule, I saw 2-3 dozen additional people pull up expecting to have this Walgreens open, one of the...Read More
Joey Lone
Joey Lone
3 years ago
Terrible experience all the way around. You can't even get to the door without being harassed by panhandlers. I called in my prescription 2 days ago to be refilled. Nobody called me to say it was ready. So I go up there after not being...Read More
Niya Johnson
Niya Johnson -Local Guide
3 years ago
Since they have switched employees thus customer service at this location really is bad. No one acknowledges that you're even here even while looking at you. Even while watching you stand at the photo department for over 15 minutes. The ONLY reason I'm even giving...Read More
Katha rina
Katha rina
9 years ago
This has to be the worst pharmacy yet to get your prescription through the drive thru. They areshort staffed, all the time! I have spoken to the manager and she stated to me that they wereworking on hiring more staff to accommodate the customers inside...Read More
jocelyn trujillo
jocelyn trujillo
5 years ago
Pharmacy is very bad here. I called in two prescription on July 5th and came back 24 hours later like instructed and one of the prescriptions wasn't even ready and I was told to come come back 15 minutes later. I come back and I...Read More
Slicks Baddie “Nikki” 505
Slicks Baddie “Nikki” 505 -Local Guide
6 years ago
I went into the store today and was standing off to the side trying to read the flavors of vapes they had by the cigarette section. The lady kept starring at me, called another employee to stand there and watch me while she rang up...Read More
Kurt Sr
Kurt Sr -Local Guide
2 years ago
Alicia in the pharmacy is the rudest, NASTIEST & most inconsiderate person I've EVER dealt with in my 55yrs of living. Our family of 6 WILL NEVER come here again. I get 13 prescriptions a month just for me. I drive extra to the Walgreens...Read More
Lucy Wiggins
Lucy Wiggins
4 years ago
The pharmacist/pharmacy technician Kenya at the Eubank and Central location of Walgreens was honestly so dang helpful! I have a terrible rash/eczema on my right hand that cracks and bleeds everyday. The other few pharmacists didn’t really help me. I had two prescriptions, one...Read More
David Mueller
David Mueller -Local Guide
2 years ago
Went to Walgreens to get deodorant. When I got to the counter I typed my phone number, and it rang up $9! I said cancel the transaction because I can buy it for $4 at Walmart. About 30 mins later I got emailed that someone...Read More
romyjay pierce
romyjay pierce
2 years ago
Can't get someone to answer phone. Line will ring, then go into holding queue, then ring again, etc. Each time, you think someone is picking up the line. Eventually, you get disconnected. Automated system asks you to "use full sentences" to be...Read More
Kenneth Brewer
Kenneth Brewer -Local Guide
2 years ago
Don't try calling them on the phone it's ridiculous!!! They constantly put u on hold every time the phone starts ringing and u can hear them talking while doing it. Maybe if they did less chatting and more work they could answer the phone!! Plus...Read More

Features

Service options

check icon Curbside pickup
check icon Has online care
check icon Delivery
check icon Drive-through
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT