I had to fill a prescription at the State line Road location. The woman working the window and front counter was extremely rude. Instead of explaining her reasoning for not filling a prescription, she loudly berated me telling me the insurance wouldn't pay and I...
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I had to fill a prescription at the State line Road location. The woman working the window and front counter was extremely rude. Instead of explaining her reasoning for not filling a prescription, she loudly berated me telling me the insurance wouldn't pay and I couldn't afford it because one of the prescriptions alone was $300. I was stunned by her arrogance and lack of professionalism. Thank goodness the pharmacist heard the conversation and ended up helping me, but no matter how good a person is at their job, disrespecting a customer should at least call for a reprimand and some customer service training.