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Von Maur in Lake St Louis

Von Maur in Lake St Louis

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4.6 (388)

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Von Maur is a department store in Lake St Louis, MO.

Von Maur Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6

(388 Reviews)

5

4

3

2

1

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Cookie -Google user

5 years ago

I'm officially renaming this place Fancy Pants of Lake St. Louis. Once you walk in, you get a Nordstrom's vibe. Everything is well organized, spaced out and neat. The walls have the department name on them, making it easy to find accessories or shoes. The...Read More

Kacie McDaniel -Google user

5 years ago

We LOVED coming into Von Maur! The entire building was clean and very well organized. The staff were friendly and helpful in all departments. Our favorite part of our trip today was the talented pianist. We will be back 💰 …

kelli griffin -Google user

2 years ago

Great store that has amazing prices. Marcia in jewelry 💍 and fine handbags 👜 is brilliant. Ben in shoes 👞 is wonderful. They always give great service! …

Sally Hammes -Google user

2 weeks ago

Von Maur is a favorite of mine. Always find what I’m looking for. It’s clean and well organized. Staff is always great. Today was above and beyond for me. The staff in the baby section was top notch and Sherry in customer service...Read More

Judie Woelfer -Google user

2 months ago

Most wonderful store ever. High quality merchandise! Women's clothing, so many choices and prices. A day of fun to shop there. And the sales people are amazing, so helpful and friendly!

Susan M -Google user

6 months ago

Great experience today in Von Maur… I was shopping for gifts & found some with the help of a white hair lady in the gift section up stairs.. I think she was the sweetest retail person, I have ever met! And, the sweet lady who...Read More

Lacey Schuster -Google user

10 months ago

I’ve been shopping at this location for 10+ years and have never had a bad experience. They have always had the friendliest staff and best customer service. I’ve received personal thank you cards with items we have had shipped from the store, even items on...Read More

Sean Watkins -Google user

8 months ago

I love this store. Actually have service and helpful people. I get to try things on, too! The playing piano adds some comfort and class to the shopping experience. Thank you, Von Maur!

Megan Lorenz Barton -Google user

a year ago

I adore this store and their staff! Their customer service is top-notch! They always offer free gift wrap too! Beverly in the children's department is our favorite ♡ She is so attentive and helpful. She makes my kids feel special when shopping for clothes and...Read More

Sharon Krejci -Google user

a year ago

What an exquisite idea to have a live piano player while shopping. I could have listened all day long. While your store is absolutely beautiful, it was the piano player that kept me in the store longer. Thanks for a great shopping experience!

Scott Collins -Google user

9 months ago

This is long past due, but another big THANK YOU to Robb in men's suits. Suit was little loose, he helped me get suspenders put them on and help me finish dress for the wedding in 20 minutes!!!! ...Read More

Vivian Baxter -Google user

2 years ago

Have always had a good experience shopping in this store. First the ambience is spectacular it's relaxing just to go through the doors. The staff is always helpful and extremely kind and friendly. What I shop here for is the merchandise it is always Top...Read More

Michael Sponsler -Google user

2 months ago

Super place for quality clothing. Hit the sales and you can really score!

Delores J Dawkins -Google user

2 years ago

A wonderful experience. The sales staff are eager to assist you. I was looking for something to wear to a wedding and they were very accommodating. Even the gentleman in the shoe department was great. They have a wide variety of wrapping paper and so...Read More

Don Iverson -Google user

Edited 4 years ago

My wife loves this store. She always raves about the great staff, and the convenience of having them mail her purchases, especially at Christmas time. I am also very happy the staff there are willing to call around to their other stores to find...Read More

Steven Place -Google user

a year ago

What an absolute treat to be immersed in lavish retail service and shopping again! If you long for the days when products were presented beautifully, where retail clerks like their jobs and love serving customers, then this is the place for you. Like Nordstrom's on...Read More

Jet B -Google user

3 years ago

We had a busy day and long travels to St. Louis when I realized I forgot my dress shirt for a wedding. While my 4 kids were ready to go I had 30 minutes to find something to wear. We stopped in and a wonderful...Read More

Jeanne Besselman -Google user

6 years ago

The fragrance employees were great! All very pleasant and helpful! Some prices are a little high for the quality. However, Von Maur sells T-shirts that are adorable to help an animal rescue and they carry PureVida bracelets that help support artisans in other parts...Read More

Nicole Odenthal -Google user

2 years ago

The women working here are the dying breed of incredible customer service. A group of us were preparing for a gala and they were so supportive and helpful from choosing dresses to choosing the right heels. Thank you so much, we will be back!

Lorna Dreyer -Google user

7 years ago

Von Maur is such a gorgeous store with friendly and helpful employees. They have the BEST Santa around for Christmas, FREE coffee(and sometimes hot cocoa)for you while you shop, Family restrooms, gift wrapping, a room for breastfeeding moms❤ and offer free tailoring on formal/prom...Read More

Jennifer Miller -Google user

4 years ago

Always friendly staff, great atmosphere. My favorite store in the area. I'm always getting compliments on the unique clothing I find here. I enjoy that there are always new items and that its not what everyone else is wearing (like for …

Sandra Ravenscraft -Google user

6 years ago

I absolutely love shopping at Von Maur. The store is impeccably clean and organized. The customer service is fantastic. Love when the piano player is there. My kids love the children's section. I can spend hours in this store.

Rachel Faulkner -Google user

6 years ago

Every sales associate we interacted with was SO nice! We were able to find a 1st communion dress on sale and spent less than $60. The store was super clean and well laid out.

Tom Papez -Google user

4 years ago

My wife and I went in looking for a dress for our daughter’s wedding and found incredible value. We aren’t the type of people that come from money, I personally was wearing a $10 gray T-shirt. Their kind staff in women’s apparel waited on my...Read More

Mike Fischer -Google user

10 months ago

Very clean and classy store...reminds of the stores downtown St. Louis many years ago.

Andrew Burchett -Google user

6 years ago

We have had consistent, outstanding service and a fantastic customer experience at this store. Great covered parking, free gift wrapping, no hassle returns, live piano music, no "black Friday" nonsense, best Santa with free photos and a kind, gracious store manager.

Robert Latimore -Google user

8 months ago

It's a nice store with attentive employees. The employees make sure that you are finding everything that you are looking for.

Monica Moon -Google user

5 years ago

I went there to buy some cosmetics products. Got a lot of useful advice from Cheenee Perkins in Estee Lauder section. She is very friendly, patient and knowledgeable about cosmetics and quite good with makeup. She helped me figure out …

Short Boss -Google user

2 years ago

The Costumer Service is absolutely amazing. That is in all the departments I was in. Cosmetics, Men's, Boys & Girls also the shoe Department. Thanks for the caring people that work here.

Lori Adams -Google user

a year ago

It’s like a personal shopping experience almost every single time! Great selection incredible customer service… free gift wrapping!!!

Features

Service options

Curbside pickup

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible elevator

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Planning

Quick visit

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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