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Visionworks Washington Square is an optometrist in Brookline, MA.

Visionworks Washington Square Review Summary

The summary is generated by AI, based on reviews.

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3.2
(114 Reviews)
5
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2
1
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Jennifer Roberts
Jennifer Roberts -Google user
a year ago
** update. Alex and team came through again. Same excellent service and made replacing my glasses a breeze. Thank you highly recommend +! Excellent Service. Got a same day appointment. Staff was incredibly helpful and friendly. The store manager Alex, and his team are helpful fun...Read More
Sarah K
Sarah K -Google user
a month ago
Staff members were knowledgeable and attentive. They were so helpful, especially Manny, with picking out glasses, they all made sure they I understood return/replacement policy, they helped me understand my eye insurance allowances, and the doctor was welcoming and carefully listened to me ensuring I...Read More
Alyssa V
Alyssa V -Google user
a week ago
I had the best experience possible here. They helped me navigate an eye injury, then I returned a couple months later for an exam and prescriptions for both glasses and contacts. Manager Alex, optician Manny, and Dr. Tuccar Burak were all great. They helped me...Read More
Kirby E Broadnax
Kirby E Broadnax -Google user
2 months ago
I am visiting from Ohio, and needed my glasses adjusted. I went into this Visionworks and asked if they could make the adjustment. They did so at no cost! Manny was the staff who I saw, and he was AWESOME. So sweet and personable! He...Read More
Wong Nelson
Wong Nelson -Google user
a month ago
The service and personify of the agents were welcoming and seemless. I called ahead of time and they had the frames ready waiting for me with my name on it which I appreciated and minimized wait time and showed me that you guys really care...Read More
Antje Brisbin
Antje Brisbin -Google user
6 months ago
Great place and great customer service! They have silicone free nose pads for those who are allergic to the silicone nose pads like me. I wish there was a better selection of women's metal frame glasses for small heads.
Robert Moore
Robert Moore -Google user
7 months ago
Front staff are great, but the eye doctors have no idea what they're doing. The first optometrist I saw stated that my optic nerve was worryingly small. She sent me to a specialist that ended up costing me almost $400 and the specialist was confused...Read More
Miranda Hernandez
Miranda Hernandez -Google user
9 months ago
If you’re looking for a solid place for an eye exam, frames or contacts this is one of the best offices I have ever been to. The optometrist is lovely and very knowledgeable. The opticians and office staff are super kind and will work hard...Read More
Anna Marshall
Anna Marshall -Google user
2 months ago
Staff is amazing. Manny explained in full detail all my needs with pro and cons. Super nice guy
Beth Kaufman Kramer
Beth Kaufman Kramer -Google user
8 months ago
I absolutely love love love this branch of Visionworks!!!! Everyone that works here is so kind, skilled, and helpful!! I have loved working with Alex, Manny, Meaza, and Dave. They are always here to help me fix or adjust my glasses and pick … More
E Hazen
E Hazen -Google user
a year ago
Happy with my experience. Went in for an eye exam. Check-in was quick and efficient. The Dr took plenty … More
Kenneth Iodice
Kenneth Iodice -Google user
10 months ago
The staff were all very helpful and very professional. The whole experience was very good they helped me choose a set of glasses and the Dr. Was really great to deal with. The whole appointment went perfectly. Thank you vision works
Derly Ortiz
Derly Ortiz -Google user
8 months ago
I had a great experience; the staff was very kind and courteous! The Optometrist, Merve Tuccar Burak, was so kind and patient! I also got my eyeglasses fast in the mail! I am one happy customer! THANK YOU!
Keely Gammon
Keely Gammon -Google user
7 months ago
A big thank you to Alex and the optometrist for scheduling me in the same day after I was late for my original time slot!! I was able to get a new prescription and I was even told that my eyesight in the right eye...Read More
Rita Jellison
Rita Jellison -Google user
11 months ago
They had a wide selection of frames in the sizes and shapes of your face to try on. Once you choose the perfect frames your order is taken with the type of lens you want and then in about 7 to 10 days you can...Read More
Andrea Drag
Andrea Drag -Google user
a year ago
Don't bother with this location - they're completely disorganized. I've been multiple times over the last few years and each time is a increasely terrible experience. They've order my prescription wrong so I had to wait several weeks for … More
Gayane Novikova
Gayane Novikova -Google user
a year ago
I walked in today with little hope that the arm of my glasses can be fixed. After a waiting around 5-6 minutes Manny invited me to his desk. Then the magic happened: the fragile frame has beeb restored completely. I am very grateful to …...Read More
Jeffrey Fuchs
Jeffrey Fuchs -Google user
6 months ago
I love this place, people who’s working there are very friendly. General manager Alex Costova is the best. I recommend, who needs glasses visit Visionworks in Brookline! 👍 …
Theresa Bradt
Theresa Bradt -Google user
5 months ago
Friendly, professional staff, lots of options for frames, the Optometrist spent a lot of time with me to make sure I got the prescription that was right for me.
Rucely Rodriguez
Rucely Rodriguez -Google user
9 months ago
They do not save referrals and will not share your glasses' rx even if it has expired. Not sure how they are able to run a clinic without keeping documents like referrals on file and not getting rid of them after the MD has left...Read More
Beth Kaufman Kramer
Beth Kaufman Kramer -Google user
8 months ago
I absolutely love love love this branch of Visionworks!!!! Everyone that works here is so kind, skilled, and helpful!! I have loved working with Alex, Manny, Meaza, and Dave. They are always here to help me fix or adjust my glasses and pick out new...Read More
E Hazen
E Hazen -Google user
a year ago
Happy with my experience. Went in for an eye exam. Check-in was quick and efficient. The Dr took plenty of time to explain everything, and they used a new photographic machine to examine my eye so no dilation drops were needed. My distant vision has...Read More
Andrea Drag
Andrea Drag -Google user
a year ago
Don't bother with this location - they're completely disorganized. I've been multiple times over the last few years and each time is a increasely terrible experience. They've order my prescription wrong so I had to wait several weeks for the correct glasses. Their selection is...Read More
Gayane Novikova
Gayane Novikova -Google user
a year ago
I walked in today with little hope that the arm of my glasses can be fixed. After a waiting around 5-6 minutes Manny invited me to his desk. Then the magic happened: the fragile frame has beeb restored completely. I am very grateful to Manny...Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Amenities

check icon Restroom

Planning

check icon Accepts new patients
check icon Appointments recommended

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards