We moved to Liberty about a month ago, and between a new mortgage that nearly doubled our Nebraska payment and the costs of moving, buying another vehicle was the last thing on our minds. Unfortunately, our old truck gave out.
After searching for a few days,...
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We moved to Liberty about a month ago, and between a new mortgage that nearly doubled our Nebraska payment and the costs of moving, buying another vehicle was the last thing on our minds. Unfortunately, our old truck gave out.
After searching for a few days, I found a promising deal at Victory in St. Joseph. Brooke made the purchase effortless—handling everything over the phone and arranging home delivery.
Only minutes after the truck arrived, the check-engine light came on and it began to misfire. I called Brooke right away, and she immediately told me to bring it back so they could make it right. Victory provided a loaner car for more than 20 days while they tracked down and repaired the issue.
Mechanical problems can happen to any used vehicle, but the way Brooke and Guy, the sales manager, handled the situation showed true integrity and professionalism. Their communication and commitment to making it right were exceptional. Because of their service, I will gladly buy my next vehicle from Victory.