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About

Victoria's Secret is a lingerie store in Hollywood, CA.

Victoria's Secret Review Summary

The summary was generated by AI, based on reviews.

Pros

This Victoria's Secret location offers a wide range of products, including lingerie, sleepwear, and beauty items. The store is well-organized, making it easy to find what you're looking for. The staff is generally friendly and helpful, providing good customer service. Some customers have also mentioned that the store has a nice ambiance and is clean.

Cons

Some customers have reported that the prices can be a bit high, and the quality of some products may not be worth the cost. A few reviewers have also mentioned that the store can be quite busy and crowded, making it difficult to navigate. Additionally, some customers have reported that the staff can be pushy and try to upsell products.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

TripAdvisor: 4/5

Facebook Reviews: 4.3/5

Sitejabber: 4.5/5

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Reviews & Ratings

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4.5
(638 Reviews)
5
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שני טטרו
שני טטרו -Google user
3 months ago
I had an amazing experience at Victoria’s Secret with the help of Olivewood Natalie! She was incredibly attentive and made sure I found exactly what I was looking for. Her recommendations were spot-on, and she went above and beyond to make me feel comfortable. The...Read More
Tara Marie Chapman
Tara Marie Chapman -Google user
a year ago
Everything was great except for when I got home and there was a security tag left on my bra :(
Андрій Уманський
Андрій Уманський -Google user
5 years ago
Small but Good. Lot of discounts
Sho “Sho” Cherr
Sho “Sho” Cherr -Google user
5 years ago
The girls are very nice, and they always have a good smile on their faces and the store is always organized🤗 …
Bunni Works
Bunni Works -Google user
7 months ago
The service was pretty good. Their’s always a long line at every . victoria’s Secret, but I did get help when I asked when I needed it. I ended up finding exactly what I needed, and when I came home and used the product I...Read More
Pumpkin Santos
Pumpkin Santos -Google user
2 years ago
This store is so clean! Hannah and Luis are the nicest most helpful staff.
Imee
Imee -Google user
3 weeks ago
I have been to different Victoria's secret stores and this morning I went to the Hollywood highland location, I had the most pleasant shopping experience because of their sales staff named BETSY. Very nice and warm person from the moment I walked in she greeted...Read More
K M
K M -Google user
4 months ago
The guy who works here is very pushy and made me feel extremely uncomfortable . Came in to buy a perfume and he pressured me into trying on multiple bras. Not to mention he wasn’t very professional when I was trying on the bras. I...Read More
Django Freeman
Django Freeman -Google user
5 days ago
Friendly Ladies, got my Gold Tier points & $10, FREE panty Good Day to be GOLD TIER!
Carrie Nichole
Carrie Nichole -Google user
2 months ago
THIS STORE HAS THE WORST CUSTOMER SERVICE EVER. THE WOMAN CRYSTAL IS UNPLEASANT AND RUDE AND SHOULD BE FIRED. MAKES ME NEVER WANT TO SPEND ANOTHER DOLLAR THERE. AND HER STAFF IS LACKING PROBABLY DUE TO HER TOXICITY. JESSICA ON THE OTHER HAND IS SUPER...Read More

Features

Service options

check icon Delivery
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Women's clothing

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments