Reviews (800) 880-1077 Call Direction Website Photos About
Call Direction Website Reviews

About

Verizon is a cell phone store in Glendale, AZ.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
3.5
(361 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Sue Rawleigh
Sue Rawleigh -Google user
5 months ago
Verizon store at corner of Northern Ave and 91 in Glendale I can’t say enough good about the Verizon store at 9184 Northern Ave and Jonathan who waited on us. I unfortunately had just had a bad experience with a retail Verizon store in Sun City...Read More
Dennis Schiefen
Dennis Schiefen -Google user
2 months ago
I've been a Verizon customer for over 17 years. In March I ordered an new iPhone 16 Pro Max through the Verizon website. After I received the phone and tried to activate it, I noticed that it would not connect to my home WIFI. This...Read More
Men Ken Kenny
Men Ken Kenny -Google user
3 months ago
Edgar was never pushy he has exceptional talent and people skills! Got us into a trade in for a phone and a tablet with the utmost respect and value! Great job Edgar! Thank you 😊 …
Roseann Hernandez
Roseann Hernandez -Google user
3 months ago
Thank you Edgar you were so helpful so professional so kind . I highly recommend this Version. I appreciate you so much Edgar. Thanks again
Denis Danilushkin
Denis Danilushkin -Google user
a year ago
We had a great experience in opening business account, Lisa was so professional and friendly , and she helped us in every single way even though we had a power outage during this time , but nothing could stopped us :) couldn't recommend more, Lisa...Read More
Mark
Mark -Google user
a year ago
1000% phenomenal amazing customer service experience with NATHANIEL !! Had a phone failure, knew it was time to upgrade, he explained the options clearly and concise. Handled my info and transfer smoothly. When you don't feel bad, about spending $500, there must be a solid customer...Read More
Elizabeth Ulloa
Elizabeth Ulloa -Google user
a year ago
Came in on a Sunday to get a new phone. Edgar was great to work with. He listened to my situation and explained the options available. I had to come back as I didn’t have what I needed to buy a new phone. Once I...Read More
UserNameLee
UserNameLee -Google user
a year ago
Nathaniel and Evanese were amazing. I hope I spelled their names correct. They went above and beyond to help me with a prepaid issue regarding activation for a new second line. They really tried every trick in the book to help me out until the...Read More
Henry S
Henry S -Google user
a year ago
Abril was very nice and tech savvy on fixing my phone. She was nice, customer alert and very friendly. I wish every store had an Abril!
Sandra LaChance
Sandra LaChance -Google user
a year ago
Abril was very helpful and patient when switching lines for my existing phone. She went over all the options, listened and didn't pressure into upgrading or getting a service plan that was more expensive. This was a great experience, thank you Abril!
Kitty Hodge
Kitty Hodge -Google user
4 years ago
I have been totally frustrated with Verizon support over the last two days. I took a chance today and drove to the Verizon store at Peoria Crossing. What a difference helpful employees can make. I had been trying, for hours, to set...Read More
Ma Sc
Ma Sc -Google user
a year ago
I give 5 stars. The representatives there have always helped me and my family. They try their best to answer any questions and concerns we have. I have been with Verizon for about 15 years, and I'm planning to stay with them.
Dylan Silbernagel
Dylan Silbernagel -Google user
3 years ago
Rardin was a great help. He worked with me for a few hours getting a new phone even though Verizon decides yesterday was a good day to do a update. I really appreciated how much he helped. Great customer service and a friendly face and...Read More
Carrieonn
Carrieonn -Google user
4 years ago
The best Verizon location! Edgar was patient, helpful, and had great customer service. He took extra time with our purchase. And he was aware of other customers coming into the store. I will drive the 20 miles from my home to this location any day.
Lesa Montana
Lesa Montana -Google user
Edited 2 years ago
This first review is for Verizon as the whole company!! It does not reflect against this store. Verizon, your phone service is great but you have an EXTREME PROBLEM. If someone needs assistance or needs to set anything up dealing with your financial services,...Read More
Denise Quintela
Denise Quintela -Google user
3 years ago
I had a pleasant experience at the store. However I purchased a new phone which I should have received in 2 days. It's been 15 days, still no phone. Trying to get ahold of Verizon is impossible. I...Read More
Courtney Boss
Courtney Boss -Google user
Edited 5 years ago
Nice size store. Was greeted as soon as we walked in the door. Sales associate was very helpful and kind. Enjoyed working with him. We'll definitely be back in the future when the times for upgrades come along.
Al Gburi (Al)
Al Gburi (Al) -Google user
a year ago
My best experience with Verizon staff so far. Edgar went above and beyond to help resolve my issue.. many thanks
Christine Rudolfo
Christine Rudolfo -Google user
3 years ago
Verizon on grand avenue & 103rd avenue they will be quick to sell u a phone & equipment but if u go back for help they don't want to help u because their time is money the store is just to make money they don't...Read More
Joel&Holly Kambach
Joel&Holly Kambach -Google user
2 years ago
Evenice was very friendly and helpful despite the many customers coming in and out of the store. Her attention to detail would make her proficient in any type of customer service out there. They shouldn’t let this one go!

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments